 |
 |
If anyone else put an out of office message on nhs mail prior to upgrade, the upgrade seems to have removed mine. Not sure what else it has done - can't connect from the surgery... In message <003801c9a673$a3e36b50$0502a8c0@fx64>, Alun Price <[log in to unmask]> writes > >I had so much hassle converting to POP3 and installing the Whale >client that I have now put an out of office on my NHS account saying >that I am no longer using the NHS address and if you really want the >message to get to me use my [log in to unmask] > >I also made the mistake of using the Outlook batch file and it screwed >up my Outlook took an hour to unravel the mess it made. > >Alun Price > > > > > >From: GP-UK [mailto:[log in to unmask]] On Behalf Of Cherry >Cullen >Sent: 16 March 2009 19:55 >To: [log in to unmask] >Subject: Re: NHS.net mail migration > > > >Thank you Saul, now I feel better! > > > >I did exactly as instructed in the emails and logged in on the web, no >problem, pretty new format which looks like Outlook. Having >established that my user name and password worked I then tried to >set up Outlook. No luck, password window kept popping up and >despite putting in what I know are the correct user name and >password it just kept popping up. So I have left it alone, logged in via >the web and coped without my address book for today. I have email >the helpdesk rather than fiddle with any settings. > > > >I hope for magic later in the week! > > > >Cherry > > ----- Original Message ----- > > From: Saul Galloway > > To: [log in to unmask] > > Sent: Monday, March 16, 2009 2:45 PM > > Subject: NHS.net mail migration > > > > My feedback is 1.5 hours to get back to square 1, running IMAP on > XP SP3, Outlook 2003 > > > > These items were unhelpful > > > > 1. Upgrading the password rules without mentioning it in the > briefing document was unhelpful. Now requires 3 out of 4 , at least > one uppercase, at least one lowercase, a number, or a non > character e.g. tilde > > > > 2. Not documenting (or at least where I noticed it) that the new > password doesn?t accept double letters e.g. LL > > > > &these borked my carefully followed upgrade instructions and > thwarted the local HIS helpdesk for some time > > > > 3. 20 minutes wait to get through to nhs.net helpdesk, apparently > its not going smoothly for several people! > > > > 4. The nhs.net login page has a password reset option, which the > nice man told me they know doesn?t work and just lock you out of > your account. So why?s the link still there!!! Because the first thing > you do when trying to get past 1 & 2 is force a reset. > > > > 5. The batch file I was instructed to run to automatically configure > my Outlook for access to my new ?upgraded? account, > disconnected my personal folders, i.e. it set up a whole new virgin > profile rather than tweeking the connection settings for the old > one. Consequently the 85 page pdf upgrade instructions were not > available to me as they were in my personal .pst > > > > 6. Searching on ?outlook migration? not have any entries come up > on the logged in nhs.net ?help? so when you eventually do get > logged in to browser mail there were no extra clues there. > > > > 7. Having a glossy welcome mail when I did get in to my mail did > help though. > > > > We hope you enjoy using the new service. > > > Yours sincerely > > > > Will Moss > > Programme Head, NHSmail > NHS Connecting for Health > > > > Well that at least raised a smile. If I get the ?improved? NHS mail > again I will decamp to Gmail permanently. > > > ********************************************************************** > This message may contain confidential and privileged information. > If you are not the intended recipient please accept our apologies. > Please do not disclose, copy or distribute information in this e-mail > or take any action in reliance on its contents: to do so is strictly > prohibited and may be unlawful. Please inform us that this > message has > gone astray before deleting it. Thank you for your co-operation. > > NHSmail is used daily by over 100,000 staff in the NHS. Over a > million > messages are sent every day by the system. To find out why more > and > more NHS personnel are switching to this NHS Connecting for > Health > system please visit www.connectingforhealth.nhs.uk/nhsmail > ********************************************************************** -- Mary Hawking