I don't think it is reasonable to expect any given individual to necessarily have the ability or expertise to examine every email they receive for potential threats to the organisation or to themselves. That is why organisations run spam filters and have policies which block the receipt of certain types of attachments.
 
There are a number of expectations involved which you should take into account and have to be balanced. As you have indicated, you expect the email to go to the individual. On the other hand, you might also expect that someone else will deal with the email in that person's (prolonged) absence. You would also expect an organisation to take reasonable precautions to protect the security of its employees, the organisation, and the information it holds.
 
Donald


From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 06 March 2009 11:34
To: [log in to unmask]
Subject: Re: [data-protection] Checking emails for images etc

It may be that Cardiff is a good exception to the common practice and has the courtesy to tell folk that it happens.  The notice that informs me is a good thing.

The point I'm arguing and am happy to be proven wrong on is that I do not have a normal expectation of this type of processing, thus feel it is in some way peculiar.

Donald Henderson wrote:
[log in to unmask] type="cite">
Tim,
 
Whilst I acknowledge the theoretical point that you are arguing, I cannot fathom how you would expect anyone who might email an organisation to be fully informed about the organisation's policy before they send the email. The Council publishes the policy on their website, which is probably the most you can hope for.
 
I think you will find that their practice simply reflects what is done by most organisations.
 
Donald Henderson
Information Compliance Manager
Perth & Kinross Council


From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 06 March 2009 10:49
To: [log in to unmask]
Subject: [data-protection] Checking emails for images etc

I just emailed a list member in Cardiff and received the following automatic reply:

BEGINS
YOUR E-MAIL HAS BEEN DELIVERED TO THE INTENDED RECIPIENT.

Your e-mail has been delivered to the intended recipient. For your information, 
an image attachment was detected (such as .jpg, .bmp or .gif), which may be part 
of a Powerpoint (PPT) file or E-mail background.

A copy of your E-mail has been held in accordance with Cardiff Council's ICT 
security policy, and Audit will routinely check these images to assess their 
appropriateness.

Any technical queries, please contact the ICT Helpdesk on 029 2087 3333.

Any queries regarding this policy, please contact the Authority's Audit Manager 
on 029 2087 2275.
ENDS

Now I have a Friday question for the list:

The email that I sent was personal data.  I have no agreement with Cardiff Council 
that they may intercept and scan the contents of my emails, nor to have the images 
"routinely checked".  I am thus unsure of the lawfulness of this policy and wonder if
this might be a breach of my rights as the sender of the email, especially as
there is no prior warning.

What do you all think?
  
--

Tim Trent - Consultant
Tel: +44 (0)7710 126618
web: ComplianceAndPrivacy.com - where busy executives go to find the news first
personal blog: timtrent.blogspot.com/ - news, views, and opinions
personal website: Tim's Personal Website - more than anyone needs to know

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Tim Trent - Consultant
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any loss or damage resulting from any virus infection. Perth &
Kinross Council may monitor or examine any emails received by its
email system.

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Perth & Kinross Council. It is possible for email to be falsified
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