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Hi All

We have experienced all of these issues.  I have put in a few enhancement requests to Blackboard in the past, and hope that they will improve this feature.

Query about file sizes being uploaded- a number of large files (e.g. those containing photos/images) seem to become corrupted and unviewable by tutors. We're not sure why but think it may be due to their size. BB are not sure why either....

We have had this issue too.  Everything works fine if you submit in the "normal" way, however if the student clicks the submit button a second time the upload will corrupt.  So if the file is particularly large and taking time to upload then a student may question whether they actually clicked the submit button, and click on it again.  This causes the upload to be truncated.

This is the only way we have been able to replicate that issue.  I have made an enhancement request that BB allows file resuming, and shows a decent upload meter, showing speed of upload and time remaining, like you get on a lot of file upload sites.

Cheers

Matt

________________________________
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Mike Green
Sent: 09 March 2009 11:28
To: [log in to unmask]
Subject: Issues with online Coursework Submission in BB 7

Dear All

We are currently piloting online submission of coursework by students via our BB (v7.3.216), and a number of issues have arisen as a result.

Has anyone come across these items already, and if so, what solutions or workarounds have you come up with?:

 *   Cover sheets- when downloading the assignments the automatic coversheets are not always being reliably created (we have raised a support ticket with BB already). The coversheets also contain insufficient information to be useful (only basic student data, no instructors' comments etc).

 *   Lack of automatic email notification- students are not notified automatically by email when they submit, which can lead to confusion and potential disputes.

 *   Save/ Submit buttons- students get confused between saving and submitting, and it's not clear that by clicking save they have *not* actually submitted their work to be marked.

 *   Gradebook/ Unit-e data- given we currently have no automated link-up between the BB Gradebook and our Unit-E student record system, marks need to be manually entered twice (once in BB and once in Unit-E), which is obviously time-consuming.

 *   Second and external markers- the Gradebook does not seem to easily allow for second or external markers to clearly add marks and comments.

 *   Submission via email- if a student emails their assignment to their tutor (rather than via BB), there is no way for the tutor to upload that assignment into the Gradebook on their behalf and then correct the date/time stamp accordingly.

 *   Query about file sizes being uploaded- a number of large files (eg those containing photos/images) seem to become corrupted and unviewable by tutors. We're not sure why but think it may be due to their size. BB are not sure why either....

The response to the pilot is generally very positive so far, but some staff are finding these glitches understandably frustrating, so any feedback or suggestions from your own experiences would be appreciated.

Many thanks in advance!

Mike


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Mike Green
BLE Co-Ordinator

Room G12
SOAS Learning and Teaching Unit
020 7898 4788

BLE Support Pages: http://www.soas.ac.uk/ltu/blesupport/