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We have a few places left on the following March courses. Request to have a place held for you today with a provisional booking - allowing you time to arrange any paperwork. Don't forget - CILIP members receive up to 40% discount on all CILIP training. HANDLING ENQUIRIES: THE BASICS 4 MARCH 2009, LONDON With the right techniques you can tackle any enquiry, even if you know nothing about the subject or the information sources available to answer it. With practical group exercises based on real enquiries throughout, this one-day CILIP training course will guide you through the entire enquiry handling process. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/libinfo/Handlingenquiriesthebasics.htm NEW COURSE: MARKETING QUICK WINS 5 MARCH 2009, LONDON Take part in interactive sessions that show you how good marketing works. This CILIP course will outline the quick wins which have immediate impact, exploring a fresh view which goes beyond textbook marketing. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/mp/marketingquickwins.htm DESK RESEARCH SKILLS 10 MARCH 2009, LONDON More and more library and information staff are being asked to carry out detailed desk research but have never had any formal training in the skills required to do the job well. This popular one-day CILIP course is designed for anybody in an information role required to undertake in-depth desk research, who wants to achieve the best results. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/research/deskresearchskills.htm EVALUATING THE IMPACT OF YOUR LIBRARY 12 MARCH 2009, LONDON Designed for library/information services managers, this one-day course will help you move beyond performance indicators to see the effectiveness of your service. Learn how to get to grips with evaluating service impact, incorporating this effort into the overall service monitoring and evaluation process, and learn how to put the evidence of success across in convincing ways. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/mp/Evaluatingimpactofyourlibrary.htm METADATA ESSENTIALS 17 MARCH 2009, LONDON Metadata is playing an increasingly important part in information management. This course introduces the concepts and terminology of metadata and places it within the wider context of library and information work. It also shows how current thinking on metadata will affect future cataloguing practice. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/catandclass/metadataessentials.htm FINDING AND UNDERSTANDING COMPANY INFORMATION 18 MARCH 2009, LONDON Discover the tools to help you access accurate and reliable company information. You will leave the day with an understanding of the different types of company information available and how and where to access them, without endless repetitive results. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/research/findingcompanyinformation.htm MOVING ON IN MARC 21: COMPUTER AND WEB RESOURCES 25 MARCH 2009, LONDON PM Gain an integrated understanding of this specialist area of work. This half-day course will clearly highlight the difference between what formats allow and what is appropriate for a particular organisation. The course will focus on the bibliographic description of computer and web resources, with AACR2 elements of the topic considered as well as exploring the possibilities in the MARC 21 format. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/catandclass/movingonmarccomputerweb.htm NEW COURSE: MANAGING TEAMS AT A DISTANCE 25 MARCH 2009, LONDON Delivering responsive services, extending service hours and providing flexible working - these are the often challenging realities of today's library or information service. This intensive one-day CILIP workshop will explore how to manage teams at a distance and provide practical ideas and examples to help your team succeed, for the benefit of users and staff alike. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/md/managingteamsatadistance.htm USING THE INTERNET TO FIND LEGAL INFORMATION 26 MARCH 2009, LONDON Legal material from free websites can have its disadvantages - become an effective searcher and user of electronic legal information on this popular one-day course. This practical workshop will cover law specific sites on the 'hidden web' and clarify the vast quantities of information about English and European law. FULL DETAILS: http://www.cilip.org.uk/training/training/2009/ict/usingtheinternettofindlegalinformation.htm You can browse our full selection of courses for April and the rest of 2009, online. See what we have in store: http://www.cilip.org.uk/trainingcourses Don't forget, all CILIP members receive up to 40% discount on all CILIP Training courses.