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Digital Editions / SED problems

Katherine,

 

I wasn’t aware until receiving your message that there was a new version out today but have just successfully upgraded on 2 PCs and downloaded both the test doc and an actual SED.

 

Linda

 

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Linda Dale

Library Information Systems Officer

Science Library

Queen's University Belfast

BT9 5EQ

02890974307

[log in to unmask]

 

From: For interlibrary-loan and document supply services. [mailto:[log in to unmask]] On Behalf Of Katherine Sainsbury
Sent: 03 February 2009 12:54
To: [log in to unmask]
Subject: Digital Editions / SED problems

 

We’re finding this morning that we’ve been unable to open any SED documents as Adobe has launched a new edition of Digital Editions. When you click on the ‘click here’ link in the BL’s email it tries to launch Digital Editions as usual and then comes up with the following message:

““There is a new version of Adobe Digital Editions available.  To continue using Adobe Digital Editions you must download the update”

However, we have been unable to download the new version of Digital Editions as we get an error message each time we try.  Has anyone else had this problem / been able to successfully download the new version?

I’ve phoned the BL Doc Supply Centre and they know about the problem.  They are waiting for Adobe to get back to them but in the meantime SEDs are inaccessible. 

I was wondering whether anyone had found a way round this problem?

Katherine Sainsbury

Inter-Library Loans Librarian

Aldrich Library

University of Brighton