Hi, We're looking at buying Innovative's Telephone Renewals Module. For those of you who already have it, how do you find it? Is it reliable and can your users cope with it? Does it cause any more arguments of the "I renewed this" - "No you didn't" type? Thanks in advance for any help you can give. Ian -- Ian Haydock Library Systems Manager Keele University Tel. +44 1782 733241 Email: [log in to unmask]