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Hi Andy
 
I haven't actually tested this so apologies if incorrect, but there's an option in the System Admin Panel > Blackboard Learning System > Settings > Course Tools which allows you to select 'Allow Observer' for 'Content Area', which might allow the access.
 
Best wishes,
Emma
 
---------------------------------------------------------
Emma Taylor
Learning Systems Administrator
Academic Technologies Group
IT Services
University of the West of England
Bristol
BS16 1EJ
Email: [log in to unmask]
Tel: 0117 32 81062
Ext: 81062
 

From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Deeprose M.
Sent: 18 February 2009 08:18
To: [log in to unmask]
Subject: Re: Observer access to courses

Hi Andy
 
If the observers see only the Announcements page, then the most likely explanation is that Observer access hasn't been enabled on the other menu items.
 
If you go to Manage Course Menu, and Modify one of the menu items, such as Course Information, there is a Allow Observer Access tick box:
 
 
This needs to be ticked for each menu item to which you wish to give observers access.#
 
Cheers
 
Matt
 

_____
-Matthew Deeprose
-University of Southampton
-[int]-x23663-[ext]-023 8059 3663
-Blackboard help: http://www.southampton.ac.uk/isolutions/computing/elearn/blackboard/

 

From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Andy Turner
Sent: 16 February 2009 16:42
To: [log in to unmask]
Subject: Observer access to courses

Hi

 

We need to set up Blackboard access for signers who are supporting one of our deaf students. Using the Observer function seemed to be the ideal way of doing this.

 

We have successfully associated the observer with the student, so that when the observer logs on they see a list of the student’s courses.

 

We have also now realised that for each course we need to enable observer access via Control Panel > Course Options > Settings > Observer Access

 

And to change the setting on each course menu item to Allow Observer access, via Control Panel >  Course Options > Manage Course Menu

 

But still, even when we’ve made these changes, when the observer goes into a course, all they can see is the Announcements page.

 

We’re now guessing that there’s a setting we’ve missed at system level. Can anyone point us in the right direction? We’re on Blackboard 8.0

 

many thanks

 

 

Andy Turner

Thames Valley University

 

 

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