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Benchmarking safety in real-time hospital work settings: challenges and promises

Marc Berg, Professor of Social Medicine in the Department of Health Policy and Management of Erasmus University Rotterdam

NIHR King’s Patient Safety & Service Quality Research Centre

This is the third seminar of the PSSQ Forum, to join the forum please register on our website: www.kingspssq.org

Date: Monday 26 January 2009

Time: 17.30 followed by drinks at 18.45

Place: Room1.67, Kings College London, Franklin-Wilkins Building, 150 Stamford Street, London SE1 9NH

Marc Berg, MD, PhD, is Partner at Plexus Medical Group, a Health Care Consultancy Group, and Professor of Social Medicine in the Department of Health Policy and Management of Erasmus University Rotterdam. He studied medicine and health sciences at the University of Maastricht. His main interests are the generation and organization of ‘high quality’ and ‘low cost’ health care practices, both at the level of the health care practices itself, and on the system level. Performance management, and the public presentation of performance measures, is important in this regard. He has been active in the introduction of national, obligatory public performance information on the quality and safety of hospital care. He is also deeply involved in measuring and benchmarking patient safety and efficacy for internal (non-public) purposes. He has published widely on medical sociology, sociology of technology, standardization, information technology and quality management.

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Professor Jane Sandall
Professor of Midwifery & Women's Health
Programme Director (Innovations)
NIHR King's Patient Safety and Service Quality Research Centre
Florence Nightingale School of Nursing and Midwifery
Waterloo Bridge Wing,
150 Stamford Street,
King's College, London,
LONDON, SE1 9NH
Tel: +44 (0)20 7848 3605
Fax: +44 (0)20 7848 3764
e-mail:[log in to unmask]
http://www.kingspssq.org.uk/
See profile at
http://www.kcl.ac.uk/schools/medicine/research/hscr/sandall.html
http://myprofile.cos.com/sandall