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I have to agree with Diane the NHS is mysterious, but on this occasion as there is a lot more to the complaint covering multiple areas so the choice of investigating matron does appear logical. Donna -----Original Message----- From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Diane Romano-Woodward Sent: 30 January 2009 07:41 To: [log in to unmask] Subject: [OCC-HEALTH] Re confidentiality and being supportive Dear Donna and list, I know the NHS works in its own mysterious way, but I wonder how a matron from another speciality will be able to interpret the actions of OH practitioners and decide if they have be appropriate? I try to imagine myself looking into the actions of , say, an oncology nurse specialist and coming to some conclusion. Certainly , I could check that the documentation was up to scratch with all enties signed and dated....Perhaps they have some special training? Sometimes being supportiive involves challenging an individuals way of thinking about a situation.....it does not necessarily mean tea and sympathy.... I agree with Sharon about consent. If you get the patient's consent you can discuss the rationale of the care you provided and show the notes to the investigating officer. However I would be inclined to get the consent myself, explaining that in order to show the notes to anyone outside of the OH department you would need their written consent. I would also specify the name of the individual who would have access to the notes.They should agree to this if they wish the investigation to proceed. Keep a copy in the OH notes.... Kind regards Diane ________________________________ Share your photos with Windows Live Photos - Free Find out more! <http://clk.atdmt.com/UKM/go/132630768/direct/01/> ~~~~~~~~~~~~~~~ Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH OCCUPATIONAL HEALTH JOBS http://OHJobs.drmaze.net OCCUPATIONAL HEALTH NURSING EDUCATION http://www.aohne.org.uk The information contained in this message or any of its attachments may be privileged and confidential and should not be disclosed to any other party without valid consent. The views expressed may not be official policy but the personal views of the originator. If you are not the intended recipient of this e-mail, please advise the sender and delete it all and any attachments from your system. Any disclosure, reproduction, distribution, other dissemination or use of this communication is strictly prohibited. The Anti-Virus software used by both Milton Keynes Hospital NHS Foundation Trust and Milton Keynes Primary Care Trust is regularly updated in an effort to minimise the possibility of viruses infecting our systems. However, you should be aware that there is no absolute guarantee that any files attached to this e-mail are virus free. Recipients should be aware that all E-mails received and sent by both Trusts are subject to the Freedom of Information Act 2000 and therefore may be disclosed to a third party.! ~~~~~~~~~~~~~~~ Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH OCCUPATIONAL HEALTH JOBS http://OHJobs.drmaze.net OCCUPATIONAL HEALTH NURSING EDUCATION http://www.aohne.org.uk