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Dear All We pay support workers if there is less than 7 days notice. If there is a genuine medical/disability reason for non-attendance e.g hospital appointment or chronic fatigue then we will allow the support worker to take notes (if we know in advance!). Otherwise wait 20 minutes, phone office and leave site. Ann Ann Crocker-Smith | DDS (Deaf and Disabled Support) Programme Manager | Deaf Education and Learning Support| City Lit T: 020 7492 2722 | F: 020 7492 2743 | Minicom: 020 7492 2746 | Mobile/SMS: 07781 478651 (office) | www.citylit.ac.uk ________________________________ From: Claire Wickham [mailto:[log in to unmask]] Sent: 16 January 2009 16:20 To: [log in to unmask] Subject: Re: Notice period for support At UWE we pay Support Workers a cancellation fee if there is less than 7 days' notice. If a lecturer announces at the end of a session that the slot for the following week has been cancelled, this is held to be one week's notice. Freelance support workers (e.g. BSL interpreters) may submit their own T&Cs. Our guidelines for notes to be taken in the absence of the student are almost identical to Trish's, except that we don't specify that students must get permission from academic staff to miss sessions. We provide notetakers with guidelines that say that, in the student's absence, they should wait outside the lecture room for a student to arrive. If the student has not turned up after 20 minutes the notetaker may leave. The notetaker should phone the Disability Service to check if there has been a message from the student. This policy does leave the dilemma of should one take notes if a student is absent for a genuine but non-disability-related reason e.g they have flu, but would have difficulties in getting hold of a copy of the notes from fellow students e.g. VI students who require notes in electronic format and students who find it difficult to ask their peers for notes. ATB Claire ________________________________ From: Fitzpatrick, Trish Sent: 14 January 2009 13:40 To: [log in to unmask] Subject: FW: Notice period for support Hello there. Sally Freeman has forwarded your email to me as I am responsible for the notetaking team at NTU. We pay cancellation fees if there is less than 24 hours notice and have always claimed the money from the LEA's. There hasn't been a query at all. I wonder if anyone has any guidelines for notes to be taken in absence (NIA). We have two types of NIA. The first type is when a student has a disability whcih entails them having time off due to this eg M.E. In this situation, notetakers are instructed to take notes at any time if the student doesn't turn up and the notes are collected by the student at a later date or posted on. The second type of NIA is when a student has occasional absences due to their disability eg hospital appointments. In this case, the student MUST notify us beforehand and get permission from the academic staff. The biggest problems we find with this are that * Students expect us to take notes for them if they can't attend for ANY reason eg travel difficulties, which we don't do unless it is tied in with their disability * In the past we have had a student with mental health difficulties who took advantage of the situation to stay safely at home and stopped attending altogether! I would welcome any feedback about this, please let me know if you need any further information or clarification Cheers Trish Trish Fitzpatrick Team leader DSWS text 07775754443 call 0115 8484366/4458 email [log in to unmask] ________________________________ ________________________________ From: Discussion list for disabled students and their support staff. [mailto:[log in to unmask]] On Behalf Of Hey Jayne Sent: 12 January 2009 14:02 To: [log in to unmask] Subject: Notice period for support Dear colleagues, I am sure this question has been asked before but things do change. We have been discussing the issue of the amount of notice support staff (notetakers etc.) are given when sessions are cancelled due to timetable changes etc. Currently we pay our support workers if they have had less than 24 hours notice. In my previous institution it was 7 days. Please could you share with me your cancellation policies and how you fund cancellations - do you claim via DSA and if so, have you had any funding bodies refuse to pay for cancelled sessions? All answers gratefully received. Kindest regards Jayne Jayne Hey MA Access Ability Team Leader Student Services The University of Northampton Boughton Green Road Northampton NN2 7AL Telephone 01604 892258 Email [log in to unmask] This e-mail is private and may be confidential and is for the intended recipient only. If you are not the intended recipient you are strictly prohibited from using, printing, copying, distributing or disseminating this e-mail or any information contained in it. We virus scan all E-mails leaving The University of Northampton but no warranty is given that this E-mail and any attachments are virus free. You should undertake your own virus checking. The right to monitor E-mail communications through our networks is reserved by us. DISCLAIMER: This email is intended solely for the addressee. It may contain private and confidential information. If you are not the intended addressee, please take no action based on it nor show a copy to anyone. 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