Print

Print

Hi Kate and the User group,

 

Currently I am investigating ,as part of a programme of study, tutor support via an IMS (Wimba Pronto). As we run a course with limited hours of face to face contact I would be interested to know what medium people are using to provide support?

 

Regards

 

Paul

 

From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Kate Brazier
Sent: 17 December 2008 16:28
To: [log in to unmask]
Subject: Out of Hours Helpdesk Service

 

If you exclusively look after Blackboard, perhaps you would be kind enough to forward this to the appropriate person in your organisation for response?

 

Thanks

_____________________________________________________________________

 

Please can anyone who is currently offering an out of hours helpdesk service to their students/customers let me know:

 

- What is being offered?

- During what hours?

- By whom (internal/external provider)?

 

We are currently looking into this and would be particularly interested to hear from those using an external provider either in an exclusive arrangement or in partnership with other similar organisations.

 

Thanks in anticipation of your assistance.

 

 

__________________________
Kate Brazier
Deputy Director - Business Systems, IT Dept
Tel: +44 (0)1483 216917
Mob: +44 (0)7884 118399



_________________

 

The College of Law

www.college-of-law.co.uk

_________________

 

This email and any attachment(s) is intended for and confidential to the addressee.  If you are neither the addressee nor an authorised recipient for the addressee please notify us of receipt, delete this message from your system and do not use, copy or disseminate the information in, or attached to it, in any way.

 

Click here to report this email as spam.



CIPD Christmas 2008

Be a star this Christmas join in the festive fun
Think before you print - save energy and paper

Visit the CIPD website Chartered Institute of Personnel and Development, 151 The Broadway, London, SW19 1JQ.
Incorporated by Royal Charter. Registered charity (number 1079797). CIPD Enterprises Limited is wholly owned by the CIPD, incorporated in England with registered number 2921009 and registered office at 151 The Broadway, as above.