 |
 |
We staff one fellow for nighttime support from Noon to 8PM and Saturdays 12-8. This is internal help. We limit the hours so students are not staying up late (we're k-12) Regards, Jenn ~==========~ * Jennifer Tierney (Allen) * Idaho Digital Learning Academy Information Technology * 208/342-0207 * 1-800-927-8158 * On Wed, Dec 17, 2008 at 9:28 AM, Kate Brazier <[log in to unmask]>wrote: > If you exclusively look after Blackboard, perhaps you would be kind > enough to forward this to the appropriate person in your organisation for > response? > > > > Thanks > > _____________________________________________________________________ > > > > Please can anyone who is currently offering an out of hours helpdesk > service to their students/customers let me know: > > > > - What is being offered? > > - During what hours? > > - By whom (internal/external provider)? > > > > We are currently looking into this and would be particularly interested to > hear from those using an external provider either in an exclusive > arrangement or in partnership with other similar organisations. > > > > Thanks in anticipation of your assistance. > > > > > > __________________________ > *Kate Brazier* > Deputy Director - Business Systems, IT Dept > Tel: +44 (0)1483 216917 > Mob: +44 (0)7884 118399 > > *_________________* > > *The College of Law* > * www.college-of-law.co.uk* <http://www.college-of-law.co.uk> > *_________________* > > This email and any attachment(s) is intended for and confidential to the > addressee. If you are neither the addressee nor an authorised recipient for > the addressee please notify us of receipt, delete this message from your > system and do not use, copy or disseminate the information in, or attached > to it, in any way. >