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At 17:32 10/11/2008, Heather Worlledge-Andrew wrote: >Dear All >Please be patient with a person asking their first question. I have a new >role at the University of Glasgow in supporting the introduction of Turnitin >across campus. >I am receiving an increasing number of queries about various problems >students are encountering when accessing Turnitin on a PC or laptop that is >running Windows Vista as its operating system. >Can anyone shed any light on this for me please? Is Turnitin simply yet >another piece of kit where I have to shrug and simply inform students that >it won't work on Vista? Dear Heather, I'm a little surprised because I administer Turnitin for UCL and I use a machine running Vista complete with Office 2007; everything works perfectly. Turnitin will accept MS Word files in .docx format as well as the older .doc format. As it is a web based product, access to Turnitin should not be operating system dependent. What sort of problems are they experiencing? If it's problems with uploading their work they may have their browser security settings set extremely high. That's about the only thing I can think of. When students report to me that Turnitin will not recognise their username and password we generally find they are trying to connect to www.turnitin.com instead of www.submit.ac.uk. regards Bob Dr R.E. Muid Divisional IT Manager - Biosciences Medical Sciences Building, University College London, Gower Street, London WC1E 6BT Tel: 020 7679 1399 Internal: 31399 Fax: 020 7679 7149 Mobile: 07957 656664 ************************************************************************* You are subscribed to the JISC Plagiarism mailing list. To Unsubscribe, change your subscription options, or access list archives, visit http://www.jiscmail.ac.uk/lists/PLAGIARISM.html *************************************************************************