 |
 |
Hi, Same at Aberdeen with Shibboleth access from out with our IP range. Reported to Elsevier. Ross Ross Hayworth Serials and Electronic Resources Manager Queen Mother Library University of Aberdeen Aberdeen AB24 3UE [log in to unmask] -----Original Message----- From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Dominic Benson Sent: 21 November 2008 11:05 To: [log in to unmask] Subject: Re: [LIS-E-RESOURCES] Problems with Scopus Hello Sarah, I had a similar report yesterday afternoon from off campus. The user could not see the results, only the search history. I am checking to see if it was an isolated incicent. Best wishes, Dom -- [log in to unmask] Electronic Resources Librarian Brunel University Library, Uxbridge, Middlesex, UK, UB8 3PH Tel: +44(0)1895 266143; fax: +44(0)1895 269742 -----Original Message----- From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah Sent: 21 November 2008 10:23 To: [log in to unmask] Subject: [LIS-E-RESOURCES] Problems with Scopus Hello everyone, Apologies for sending this to the list but I wonder if anyone can help. We seem to be having problems with Scopus (via OpenAthens). Aside from the fact that we are seeing a very unhelpful screen that says we do not have access when we do, when we eventually get into Scopus, we just cannot see our results. We run a search, get a link to the number of results, but cannot actually bring up our list of results. This seems to be only an off-campus problem and is causing a great deal of concern among colleagues and users alike. Is anyone else having any problems with Scopus? We're having a few problems communicating the scale of the problem to Elsevier, and I was just wondering if anyone seems to be experiencing these types of problems? Any help greatly appreciated - I'm rapidly reaching the end of my tether with this one! Best wishes, Sarah Sarah Taylor Electronic Resources Librarian Library University of Bolton Deane Road Bolton BL3 5AB 01204 903099 [log in to unmask] lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn The University of Aberdeen is a charity registered in Scotland, No SC013683. lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn