We apologize for the difficulties our customers have been experiencing
accessing Cambridge Journals Online via Athens. With a complex system,
it's necessary to check all hardware and software concerned so we can
provide an informed response. Our teams in the UK and the Philippines have
checked everything and the system appears to be working well. Our
conclusion is that the problem is likely the connection between CJO and
Athens, as customers have reported no trouble accessing other publishers'
systems via Athens. We have reported our findings to the Athens helpdesk
and are presently awaiting their feedback.
Susan Soule
Journals Marketing Manager
Cambridge University Press, Americas
-----
[log in to unmask]
Tel: 212-337-5019
Cell: 646-468-4942
Fax: 212-337-5959
"Allen, Karen"
<[log in to unmask]
.UK> To
Sent by: An [log in to unmask]
informal open cc
list set up by
the UK Serials Subject
Group Re: [LIS-E-RESOURCES] Problem with
<LIS-E-RESOURCES@ Athens access to Cambridge
JISCMAIL.AC.UK> University Press Journals
11/21/2008 04:02
AM
Please respond to
An informal open
list set up by
the UK Serials
Group
<LIS-E-RESOURCES@
JISCMAIL.AC.UK>
Our Athens access appears to be restored.
Karen
*******************************************************************************
Information Resources Manager
Learning & Information Services
University of Hertfordshire
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Helen Beton
Sent: 20 November 2008 17:08
To: [log in to unmask]
Subject: Re: [LIS-E-RESOURCES] Problem with Athens access to Cambridge
University Press Journals
Hi Jez,
We're experiencing the same problem at Canterbury Christ Church
University.
Best wishes,
Helen
Helen Beton
Library Computing Officer
Library Services
Canterbury Christ Church University
North Holmes Road
Canterbury
Kent CT1 1QU
01227 782704
[log in to unmask]
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Jez Clark
Sent: 20 November 2008 15:53
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] Problem with Athens access to Cambridge
University Press Journals
Dear all
Our users are currently not able to login into Cambridge University
Press Journals via Athens (again!).
"Service Temporarily Unavailable
The server is temporarily unable to service your request due to
maintenance downtime or capacity problems. Please try again later."
Is anyone else experiencing the same problem?
Regards
Jez Clark
Queen Mary, University of London
lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
