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Vacancy: Webmaster (100%) The Geneva-based Internal Displacement Monitoring Centre (IDMC) of the Norwegian Refugee Council (NRC) is looking for a new Webmaster to manage and coordinate all website and IT-related activities. IDMC is the leading international body monitoring conflict-related internal displacement worldwide. For more information on the IDMC, visit its website at http://www.internal-displacement.org Reporting to the Head of IDMC, and supported by the Web/Database Assistant (DA), the Webmaster will be responsible for: 1) WEBSITE / DATABASE Overall responsibility and tasks · Manage and coordinate overall website-related activities. · Provide technical and coordination support to all departments in response to existing or future website-related needs (development of existing or new web-pages). · Liaise with IDMC’s external Lotus Notes consultants and web-hosts to respond to website-related needs and problems, and to ensure the day-to day maintenance of the website. · Represent IDMC in IT humanitarian fora and Information Management meetings. · Plan and coordinate regular redesigns of the website and reviews of the Database. · Supervise the DA. · Maintain and develop IDMC’s mapping capacity by regularly producing and updating IDP maps for IDMC’s reports, publications or presentations. Publication tasks · Ensure IDMC’s reports, publications, press releases, maps and IDP News Alerts are posted on the web in a timely manner. · In close collaboration with all Country Analysts (CA) and with the assistance of the DA, monitor IDP-related information published on the web to ensure that relevant information is identified and posted flow on IDMC’s web pages. · Ensure active dissemination of IDMC’s documents through regular e-mail notifications sent to our e-mail subscribers, ensure that the mailing list is kept up-dated. · Maintain and develop IDMC’s picture archive. Database · With assistance from the DA, ensure the website’s full functionality and overall quality by maintaining the validity of web links as well as common layout/style standards, with a particular focus on the IDP database section. · Review information envelopes and country pages to ensure common quality standards and regular updating of content. · Update the technical section of the Country Analyst Handbook and ensure that new staff is trained to using the database and Lotus Notes Special projects websites · Maintain and update IDMC’s special project websites, as appropriate. Statistics, user surveys and usability studies · Provide statistics and analytical reports on website consultation, and on download of specific documents. · Conduct regular user surveys and website usability studies with representatives of core user groups and partners to ensure that the website responds to the needs of our main users with regards to design, content and navigation. Marketing · Develop and implement a marketing strategy to promote the use of the website among our core target groups and increase the overall number of users of the database/website. · Ensure the optimal positioning of the website in search engine ranking and develop the overall web-presence of IDMC. · Ensure that IDMC’s reports and updates are promoted in relevant humanitarian information fora through close collaboration with partner websites such as NRC, ReliefWeb, Reuters Alertnet, Brookings Institute. · Develop and produce multimedia information and awareness-raising resources, such as videos and audio-visual presentations 2) IT Overall responsibility · With the assistance of the DA, act as overall focal point for the office computer and telecommunication infrastructure, software included · Ensure that the IT needs of IDMC are met in a timely manner by managing IT budget lines and providing advice on necessary technical software improvements. Hardware · Liaise with external technical service partners to ensure day-to-day maintenance and development of all computer related hardware and equipment, including the telephone system. · Handle IT hardware procurements in consultation with the Head of IDMC. · Manage and maintain field mission-related IT equipment (laptops, satellite phones, cell phones, cameras). Software · Handle software procurements · Provide advice and technical support to IDMC staff in the use of relevant computer programmes and the preparation of material for training, presentations, and publications. QUALIFICATIONS IDMC is looking for a Webmaster with the following profile: Essential competencies • At least three years professional experience in website management for a non governmental organisation or a research / academic institution • Excellent computer skills, including proficiency in Content Management Systems, layout software, MS Office, and Lotus Notes • Fluent in spoken and written English • Relevant Bachelor’s degree • Ability to work under pressure, independently and with limited supervision Other competencies • Fluent spoken French an advantage • Demonstrated track record of maintaining an office computer network and of providing IT support to users • Interest in forced migration and humanitarian issues APPLICATION The deadline for applications is 20 November 2008. Please send a cover letter and your CV in English to the following address: Norwegian Refugee Council – Internal Displacement Monitoring Centre Att.: Jacqueline Shahinian Chemin de Balexert 7-9 CH-1219 Châtelaine (Geneva) [log in to unmask] Fax: +41-22-799 07 01 The salary offered is in the range of 74,000 – 82,000 CHF annually, subject to taxation and social deductions. Please note that only short-listed candidates will be informed of the status of their application and invited to participate in a written recruitment test. Please note that this position is not an international one and that IDMC staff and consultants are subject to Swiss labour and migration laws. Regarding applicants who are not already authorized to work in Switzerland, while IDMC facilitates the process of applying for a work permit, the criteria for obtaining one from the Swiss authorities differ according to nationality. For more information on the Swiss work permit regime, please consult the website of the Geneva authorities at http://www.geneve.ch/permis ++++++++++++++++++++++++++++++++++++++++++++++++++++ Note: The material contained in this communication comes to you from the Forced Migration Discussion List which is moderated by the Refugee Studies Centre (RSC), Department of International Development, University of Oxford. It does not necessarily reflect the views of the RSC or the University. If you re-print, copy, archive or re-post this message please retain this disclaimer. Quotations or extracts should include attribution to the original sources. List archives are available at http://www.jiscmail.ac.uk/lists/forced-migration.html