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Thank you Ralph
I did try to get onto Communities this morning, it didn't recognize me, and of course I didn't have my membership number to hand, contrarian that I am"!! But I ran out of time as was out at a meeting and only just back. Better things to do than faf about!
f
Frances Hendrix
Martin House Farm, Hilltop Lane, Whittle le Woods, Chorley, Lancs PR6 7QR, UK
tel: 01257 274 833.  fax: 01257 266 488
email: [log in to unmask]
  ----- Original Message ----- 
  From: Ralph Adam 
  To: Frances Hendrix ; [log in to unmask] 
  Sent: Wednesday, October 29, 2008 4:14 PM
  Subject: Join the CILIP Hustings


  Why is it contrarian of Frances to request a reply on the list (where she asked her original questions)? Surely, it's good customer service.
   
  Communities is a useful channel for Cilip to use for communicating with its members. But we haven't all got time to log into it; it's one of many channels open to members.
   
  Why should the organisation take a procrustean approach that restricts two list members from discussing an issue?





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  > Date: Tue, 28 Oct 2008 22:05:49 +0000
  > From: [log in to unmask]
  > Subject: Re: Join the CILIP Hustings
  > To: [log in to unmask]
  > 
  > didn't intend to do any of those, simply replied to Bruce's original email
  > f
  > Frances Hendrix
  > Martin House Farm, Hilltop Lane, Whittle le Woods, Chorley, Lancs PR6 7QR, 
  > UK
  > tel: 01257 274 833. fax: 01257 266 488
  > email: [log in to unmask]
  > ----- Original Message ----- 
  > From: "David McMenemy" <[log in to unmask]>
  > To: <[log in to unmask]>
  > Sent: Tuesday, October 28, 2008 4:20 PM
  > Subject: Re: Join the CILIP Hustings
  > 
  > 
  > > Just a point to note, Frances (although I have mentioned it before!).
  > >
  > > This is no longer a CILIP list, so Bruce (or any other Councillor or CILIP
  > > employee for that matter) is under no obligation to answer your queries on
  > > here. CILIP have a preferred method of communication to speak to members
  > > and that is their prerogative.
  > >
  > > It's very good of him to do so, but you can neither expect it nor demand 
  > > it.
  > > And you certainly can't whinge about it if he doesn't.
  > >
  > > Cheers
  > > David
  > >
  > > --------------------------------------------------------------



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