Good morning,

I am currently reviewing how we monitor performance of our cleaning contract and wish to change the KPI monitoring system. Does anyone have a template they would be willing to share. No doubt to include performance against spec, supervision, contract management, invoicing etc and a scoring system.

Many thanks.

Jenny Pickett

Estates & Facilities Manager

Southgate College

T: 020 8982 5060

F: 020 8982 5117

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