Hi Dominic, Isn't the Primary Institution Role set using the INSTITUTION_ROLE field in a user Snapshot feed file? You must set it to the ROLE_ID of the required Institution Role. The example for adding a student record in the Advanced Data Integration and Management Manual is as follows: EXTERNAL_PERSON_KEY|USER_ID|SYSTEM_ROLE|FIRSTNAME|LASTNAME|EMAIL|INSTIT UTION_ROLE [log in to unmask] The Role_IDs can be found under the Admin Panel \ Institution Roles. Regards Chris Boon City College Norwich [log in to unmask] -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Dom Gore Sent: 02 October 2008 14:11 To: [log in to unmask] Subject: Blackboard Snapshot Primary Roles Can anyone help please. Is there anyway of assigning your own primary institution role when running snapshot. We are trying to give our overseas students the primary role of e-community so they can view the overseas tab in Blackboard. However this is proving to be an issue. Does anyone know of a fix to this? Setting the secondary role is fine, but we need the primary role ot be setup? Thanks Dominic Gore E-Learning Development and Support Officer University College Birmingham Email: [log in to unmask] Tel: 0121 604 1000 x273 Email has been scanned for viruses by Altman Technologies' email management service - www.altman.co.uk/emailsystems Email has been scanned for viruses by Altman Technologies' email management service - www.altman.co.uk/emailsystems