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Hello I wonder if anyone may be able to help us with this enquiry, please. One of our library users has requested an item which is referenced in an issue of Clinical Biochemistry. The details we have are Kalra, J Neufeld, H Risk management at the front end of a clinical laboratory 2004 Volume 32 There are no page numbers at all. The item is only referenced once on the web according to Google, which is in a reference list we have obtained in another journal article by the same author in the same journal title. We have recommended to the library user that he tries to email the author directly for the report he requires, but if anyone may happen to be able to find more details of the "Risk management at the front end..." article we would be very grateful. Thank you Dorothy Dorothy Halfhide MA DipLib MCLIP Library Information Services Manager Peterborough & Stamford Hospitals NHS Foundation Trust Laxton Library PGMC Thorpe Road Peterborough PE3 6DA 01733 874662 Fax 01733 875848 "This message may contain legally privileged, confidential, commercial or patient information intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, please advise the sender and destroy all copies of the message as you would any other confidential waste (shredding or incineration for printed-copies, deletion for electronic copies). Please note that any dissemination, distribution or copying of this message is strictly prohibited."