Apologies for cross posting. The NoWAL (North West Academic Libraries) General Programme for October-December 2008 is now available at http://www.nowal.ac.uk/general_programme.php The NoWAL programme of staff training and development offers extensive opportunities for professional and personal development. The main aim of the programme is to support and develop the abilities required of library and related staff to deliver existing and future services to users. The Autumn 2008 programme includes the following courses. 20/11/2008 - exact date to be confirmed Reflective learning in the workplace MMU Lawraine Wood 21/11/2008 Exploring learning styles - implications for communication in the workplace MMU Deborah Dalley 04/12/2008 Voice production University of Salford Eluned Owen 11/12/2008 Advanced time management Liverpool JM University Deborah Dalley In addition to the above events the programme includes many of the courses traditionally associated with NoWAL including the 3 part Moving into Management course, Customer Service Skills and Enquiry Desk Skills. Comments from previous participants on NoWAL courses. ""Really enjoyable. Lots if techniques to try to help me get over my procrastination." Advanced Time Management "The course was brilliant – I learnt lots of new techniques, had great feedback and the trainer is excellent." Voice Production "Excellent trainer, very friendly and relaxed setting." Customer Service Skills To see the full programme go to http://www.nowal.ac.uk/general_programme.php Booking information is available at http://www.nowal.ac.uk/training_and_development.php?page_id=3 See individual course details for prices. If you have any questions please do not hesitate to contact me. Gil Young NoWAL Support Officer NoWAL: Widening access to library resources and improving learning and information support services through innovation, influence and partnership. Minshull House 47-49 Chorlton Street Manchester M1 3FY 0161 247 6021 "Before acting on this email or opening any attachments you should read the Manchester Metropolitan University's email disclaimer available on its website http://www.mmu.ac.uk/emaildisclaimer "