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Public Services Quality Group Annual Forum

PUBLIC SERVICES QUALITY GROUP

The thirteenth annual quality forum for archives and local studies at The National Archives, Kew

Wednesday 5th November 2008

Dream teams building the modern archive workforce:

This year, the Public Service Quality Group (PSQG) Annual Quality Forum will address some of the various issues surrounding staff recruitment and continual professional development to meet the needs of our stakeholders in an evolving profession: What formal training should all our staff receive? Have the training requirements changed? Which skill sets required for particular roles? Are changes in collection policies reflected in the diversity of staff and users? How much do we think our training has prepared us for our roles?

The morning session will be introduced and chaired by Charlotte Hodgson, Principal Archivist at Glamorgan Record Office and Convenor of PSQG, the keynote speech regarding workforce development at the National Archives will be given by Jeff James the Director of Public Services. This will be followed by Bruce Jackson from Lancashire Record Office speaking about Lifelong Learning UK (LLUK) and the archive sector. Andrew Flinn and Louise Ray will discuss their findings on to what extent the Heritage Lottery Fund has changed archivists’ perceptions of their roles. The morning session will be concluded by Maureen Roberts reflecting on the relationship between diversifying collections and record office staff recruitment.

The afternoon session will be chaired by Geoff Pick, Head of Learning and Access at London Metropolitan Archives. Patricia Whatley and Caroline Brown from the new archive training course at Dundee University will discuss what training they feel professionals now require.

There will be, as usual, PSQG work in progress reports and a short business session at the end of the day.

You are all warmly invited to this, the thirteenth annual forum at TNA, on Wednesday, 5 November 2008.

PSQG is part of the National Council on Archives and focuses on access and service delivery issues in the archives sector.    


Full details of the programme and booking application packs can be downloaded from the events section of the London Metropolitan Archives website: www.lma.gov.uk

Please complete a form and return it by 31 October 2008 to:

Louisa Macdonald, Guildhall Library, Aldermanbury, London, EC1R 0HB
Alternatively you may wish to contact us by email: [log in to unmask];

Phone: 020 7332 1862/3  Fax: 020 7600 3384


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