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Hello there list, I've not used this before so forgive me if I fluff it up! I've been interested in the debate surrounding fines/charges and one post re- ignited my interest in something close to Bucks libraries' heart. We recently moved LMSs from Concerto to Spydus and as such have started using receipt printers instead of date stamps. Can I ask other authorities which have made a similar move what the reaction was like from the general public? I would guess that initial grumbles are due to people not liking change, but certain comments do ring truer than others. Do these grumbles go away with time? Have your customers grown to love the system? Obviously having a new LMS brings its own benefits. Indeed do you as staff like or dislike using receipts instead of datestamps? Links to any online information about this subject would also be much appreciated. Many thanks, Paul Capewell Chesham Study Centre 0845 2303232 2008 is the National Year of Reading