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******** Apologies for cross posting ******** Career Development Group North Eastern Division / Community Services Group Northern Title: Effective Relationships: The way forward for Library and Information Professionals Venue: City Library and Arts Centre, Fawcett Street, Sunderland Map: http://www.sunderland.gov.uk/Pages/PDF/city_centre_map.pdf Date: Wednesday 1st October 2008 Time: 1:00pm 4:30pm (Lunch is provided) Your ability to establish and build effective relationships is the key skill needed in order to become (almost) brilliant! This is more important than any other single factor. This session will begin to introduce you to some techniques which will help you to enhance these abilities and handle a range of interpersonal situations with skill and confidence. Techniques will include some basic assertiveness and the impact of positive behaviour, along with learning a little about the communication aspects of Neuro Linguistic Programming (NLP). The session will be interactive, and will briefly look at: How people behave What makes you tick How to avoid being manipulated by others Some techniques for influencing others Cost: 20 Pounds (plus VAT) members of Career Development Group / Community Services Group; 25 Pounds (plus VAT) non-members or 3 places for 50 Pounds (plus VAT) members; 3 places 65 Pounds (plus VAT) non-members Limited free places are available for students or unwaged members, please contact the organiser Booking Procedure: Contact: Michelle Walker Return the form below to: Michelle Walker, 27 Cherrytree Gardens, Low Fell, Gateshead, NE9 6TY. E-mail: [log in to unmask] Booking Form Name ..................... Ms/Miss/Mrs/Mr Organisation ..................... Address .............................................................. .. Postcode ............ Tel .................. E-mail ..................................... Career Development Group / Community Services Group Member: Yes/No (please circle) Address for invoice: ............................................................................................... .................................... OR amount of cheque enclosed .................. Cheques should be made payable to Career Development Group Northern Division Special dietary requirements .............................