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"The PC came along and every one threw the rule book out of the window....." I agree with David on this one. Even though the discussion is going away slightly from Paul's original question I think we have always classified (to some extent), it is not a new thing but there appear to be increasing ways of complicating what should be a simple set of rules that can govern how we organise the information we use, whilst allowing for some user flexibility. That is the key to understanding effective classification - apply some simple, controlled rules at the top end but allow the user enough flexibility at the bottom end to allow them to find their 'stuff' again. There are (and never will be in my opinion) no hard and fast, off the shelf solutions to enable organisations to classify their information effectively - each schema is organisation unique and requires a lot of time and effort to get it right. In many respects we all have the answer but we haven't found the right way of applying it yet. Claire Park Senior Information & Records Officer Information Team Adult and Cultural Services Cumbria County Council Lower Gaolyard The Courts CARLISLE Cumbria CA3 8NA Tel (01228) 221019 Email [log in to unmask] <mailto:[log in to unmask]> This e-mail contains confidential information (which may also be legally privileged) and is intended solely for the use of the intended named recipient. If you are not the intended recipient you may not disclose, copy, distribute or retain any part of this message or its attachments. If you have received this message in error please notify the originator immediately by using the reply facility in your e-mail software. Incoming and outgoing emails may be monitored in line with current legislation. All copies of the message received in error should be destroyed. Any views or opinions expressed are solely those of the original author. This email message has been scanned for viruses, and declared to be virus free at the point of exit from Cumbria County Council's network. http://www.cumbria.gov.uk/