Hi

 

Try a sql statement to identify if any statuses have been set incorrectly, like the one below?

 

SELECT     COURSE_MAIN.COURSE_ID AS Expr1, COURSE_MAIN.COURSE_NAME AS Expr2, USERS.LASTNAME AS Expr3, USERS.FIRSTNAME AS Expr4,

                      USERS.ROW_STATUS AS Expr5, USERS.DATA_SRC_PK1, USERS.SYSTEM_ROLE, USERS.BATCH_UID, USERS.USER_ID,

                      USERS.INSTITUTION_ROLES_PK1, USERS.SETTINGS, USERS.AVAILABLE_IND, USERS.LAST_LOGIN_DATE, COURSE_USERS.ROLE,

                      COURSE_USERS.AVAILABLE_IND AS Expr6, COURSE_USERS.ROW_STATUS

FROM         COURSE_MAIN INNER JOIN

                      COURSE_USERS ON COURSE_MAIN.PK1 = COURSE_USERS.CRSMAIN_PK1 INNER JOIN

                      USERS ON COURSE_USERS.USERS_PK1 = USERS.PK1

WHERE     (COURSE_MAIN.COURSE_ID LIKE '%Course ID%') AND (USERS.LASTNAME LIKE '%Student Name%')

 

See if anything stands out there?

Best Regards,

 

Paul Beal

Server / Applications Administrator

 

Doncaster College

 


From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of RICHARDS PHILIP
Sent: 14 May 2008 12:35
To: [log in to unmask]
Subject: Re: BB 6.3

 

Hi Najib

 

I think what Emma means is that the student may have used the Modify My Courses option (the ‘pencil’ icon at the top right of the My Courses box). If you click on Modify My Courses, you may find that the Display course option has been deselected.

 

Phil Richards

VLE Manager

Aberdeen College

01224 612383


From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Najib Maan
Sent: 14 May 2008 12:23
To: [log in to unmask]
Subject: Re: BB 6.3

 

I have logged in as the student, on their home page the title does not appear in Courses: Quickview or My courses for it to be customized. Not sure what’s happened…………any help welcome. Thanks Emma

 

Najib Maan

TVU Online (Blackboard) Administrator

Learning Resource Centre

Slough Campus

01753 697832 (8057832)

[log in to unmask]

[log in to unmask]

 

 


From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Emma Taylor
Sent: 14 May 2008 12:17
To: [log in to unmask]
Subject: Re: BB 6.3

 

Hi Najib

 

Just a thought, and apologies if this is way off the mark, but could the student have customised their 'My Courses' module on the Welcome tab and/or the 'Course List' on the Courses tab and removed the course from display?

 

Best wishes,

Emma

 

------------------------------------------------

 

Blackboard Support

Academic Technologies Group
IT Services
University of the West of England
Bristol
BS16 1EJ
Email: blackboard@uwe.ac.uk

Tel: 0117 32 85735 Ext: 85735
Fax: 0117 32 81002

 


From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Najib Maan
Sent: 14 May 2008 12:14
To: [log in to unmask]
Subject: BB 6.3

Hi, we have a problem in that a student enrolled on a course cannot see the course even though the course is set to available, and the student user properties is set YES for ‘available this course’. We have also tried to set the course to available and then unavailable but no luck

 

Any have experience of this ?

 

Najib Maan

TVU Online (Blackboard) Administrator

Learning Resource Centre

Slough Campus

01753 697832 (8057832)

[log in to unmask]

[log in to unmask]

 

For help with Blackboard we have designed a complete website at http://www.tvu.ac.uk/blackboard/index.html here staff and students will find help guides on a whole range of Blackboard related topics.

These topics include:

 

How to login –

 

http://www.tvu.ac.uk/blackboard/student_info/logging_on.htm   (for students)

http://www.tvu.ac.uk/blackboard/staff_info/logging_on.htm  (for staff)

 

Change password -        

http://www.tvu.ac.uk/blackboard/student_info/change_password.htm           http://www.tvu.ac.uk/blackboard/staff_info/change_password_staff.htm 

 

Forgot password -         

http://www.tvu.ac.uk/blackboard/student_info/forgot_password.htm      http://www.tvu.ac.uk/blackboard/staff_info/forgot_password_staff.htm

 

For staff :

How student enrollment to Blackboard works.

How to request modules they want to teach using Blackboard.

How to remove modules from Blackboard after staff have finished.

at http://www.tvu.ac.uk/blackboard/staff_info/modules.htm#qu1

 


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