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We use volunteers in much the same way, but we also have a volunteer mentor programme where an experienced volunteer will "buddy up" with a new user or someone with a disability (by appointment) to help them get started (usually with family history), find their way round our systems or access records. Through this we can provide the one to one help that some people need but which we don't otherwise have the resources to do. One volunteer also worked in this way with a group of lower ability students from a college in his own locality. The main drawback with this is we haven't managed to recruit enough volunteers with the confidence or interest in working in this way to provide a more comprehensive service, but it's something we'd like to expand. Liz Rees Chief Archivist Tyne & Wear Archives Service Blandford House, Blandford Square, Newcastle upon Tyne NE1 4JA Tel (direct) 0191 277 2241; (switchboard) 0191 232 6789 Fax 0191 230 2614 E-mail [log in to unmask] Website www.tyneandweararchives.org.uk Become a fan of Tyne & Wear Archives Service http://www.facebook.com/pages/Newcastle-Upon-Tyne-United-Kingdom/Tyne-Wear-A rchives-Service/22644543768 -----Original Message----- From: Trudy Foster [mailto:[log in to unmask]] Sent: 16 May 2008 15:47 To: [log in to unmask] Subject: Volunteer development Dear list, Jersey Archive is currently reviewing the way it works with volunteers. Currently volunteers are used for value added cataloguing, transcribing and inputting data onto laptops for later addition to our database. We are also developing a small outreach program and developing links with outside agencies. We would be interested to hear from any list members who run a successful volunteer program, with regard to the type of activities their volunteers are involved in. Many thanks for any input you feel you could give us. > Trudy Foster > > Archivist > Jersey Heritage Direct line: +44(0)1534 833375 Jersey Archive, Clarence Road, St Helier, Jersey JE2 4JY Tel: +44 (0)1534 8333xx Fax: +44 (0)1534 833301 Email: [log in to unmask] Jersey Heritage protects and promotes the Island's rich heritage and cultural environment. We aim to inspire people to nurture their heritage in order to safeguard it for the benefit and enjoyment of everyone. The Jersey Archive will be closed for stocktaking during the first full week of December. Jersey Archive is open to the public on Tuesdays, Wednesdays and Thursdays only (late night last Thursday in month). Further details are available from our website. New exhibition at Jersey Museum Alias Jack Higgins is our latest exhibition all about the world-renowned and Island resident author of The Eagle Has Landed, Jack Higgins. Packed full of Jack Higgins memorabilia, treasures include the Red Book from This Is Your Life, original artwork and book covers from his well-known novels and the original manuscript for the film The Eagle Has Landed. Jersey Heritage protects and promotes the Island's rich heritage and cultural environment. We aim to inspire people to nurture their heritage in order to safeguard it for the benefit and enjoyment of everyone. Website: <http://www.jerseyheritage.org> The information in this email and any attachments is confidential and may be privileged or protected by other legal rules. It is intended solely for the addressee(s). Access to this email by anyone other than the addressee(s) is unauthorised. If you are not the intended recipient or a person responsible for delivering it to the intended recipient, you are not authorised to, and therefore must not, disclose, copy distribute or retain this message or any part of this message. ******************************************************* Important Information This e-mail and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Gateshead Council. If you are not the intended recipient of this e-mail and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Communications by e-mail are not guaranteed to be private or secure. Please contact the sender if you believe you have received this e-mail in error *******************************************************