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Hi Judith, We don't currently scan articles for ILL purposes but it is something that we have a growing interest in. At a quick glance, the CLA license for HEIs briefly states that: "The licence grants rights permitting HEIs to make multiple photocopies and scan extracts from printed books, journals and magazines to support students enrolled on courses of study." Specific exceptions to this can be found in the lists of excluded works on their site. (http://www.cla.co.uk/UUKguildhe_members.php) This applies to manual scanning of hard-copy originals but the situation's different for material which is 'born digital' and which is governed by a separate license agreement. Best of luck, Chris Streets Christopher Streets | Information Officer | Social Care Institute for Excellence (SCIE), 1st Floor, Goldings House, 2 Hay's Lane, London SE1 2HB | Tel: +44 (0)20 7089 6840 (switchboard) | Minicom: +44 (0)20 7089 6893 | Fax: +44 (0)20 7089 6841 | http://www.scie.org.uk SCIE is a charity registered in England and Wales Reg. No. 1092778, Company Reg. No. 4289790 Email Disclaimer : http://www.scie.org.uk/email.htm -----Original Message----- From: For interlibrary-loan and document supply services. [mailto:[log in to unmask]] On Behalf Of DOCUMENT-DELIVERY U.L. Sent: 29 April 2008 11:38 To: [log in to unmask] Subject: Supplying scanned articles Dear All, I know that this is slightly off topic for this list but as part of broadening my Document Delivery work I'm setting up an article delivery service for our own distance learners. I was wondering if anyone scans and delivers articles (from their own library's stock material) to their own distance learners? Anecdotally I have heard that some libraries do, but I wondered which license says that you can safely do this, or are libraries assuming that because Library Privilege allows us to supply photocopies to users we can do the same electronically? Yours sincerely, Judith Walton, Document Delivery Service Supervisor, Durham University Library, Stockton Road, Durham. DH1 3LY Tel: 0191 334 2946