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Dear Dawn From memory, I don't think Ingenta hosts Blackwell content post 2007. Best wishes Claire Grace Resources Manager, Open University Library Walton Hall Milton Keynes MK7 6AA Tel: (01908) 653291 Fax:(01908) 692211 -----Original Message----- From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Dawn Fitzgerald Sent: 23 April 2008 13:39 To: [log in to unmask] Subject: Re: IngentaConnect problems? Dear All, I work at the University of Kent and we are also experiencing problems accessing titles via Ingenta -errors I have got are similar to yours: Browse Error Due to an unexpected error we have been unable to complete this operation. Please try again later. If the problem continues, please contact [log in to unmask] Another journal title I have just tried is Labour and I got the following error: Content Not Found Unfortunately we are unable to locate the content you are looking for. It is possible that the publisher, journal or issue is no longer hosted at Ingenta, or that the link that brought you to this page is incorrect. I am going to contact Ingenta now and await a response. Thanks. Best wishes. Dawn Fitzgerald University of Kent Serials and E-Resources Librarian -----Original Message----- From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Emma Wilson-Shaw Sent: 22 April 2008 11:47 To: [log in to unmask] Subject: IngentaConnect problems? Dear All, We've been having download/access problems with IngentaConnect for more than a week at SOAS. It seems to be for various publishers, titles and years; where we have subscriptions showing as but if you attempt to download an article we get a 404 error or "Remote server returned incorrect Content-Type". I've yet to have a response from their helpdesk, and was wondering if it was just us and if anyone else had been able to get help. Thanks Emma ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Emma Wilson-Shaw Acting Head of Electronic Services, Electronic Services, Room E6, The Library, School of Oriental and African Studies, Thornhaugh Street, Russell Square, London. WC1H 0XG Tel: 020 7898 4146/4163 Fax: 020 7898 4159 e-mail: [log in to unmask] Web: http://www.soas.ac.uk/library/electronic/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ --------------------------------- The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302).