Our housekeepers have to do NVQs. We do not order any particular book stock but I run training sessions (tailored to individual IT skills) on what electronic resources are available. The last group I had ,had to do a small project based on an area of their work and back it up with some articles.eg stock rotation to avoid out of date items, infection control, communication with relatives. They were very enthusiastic but for a number this was a challenge in terms of IT skills and writing. I would not say we made them weekly library users after they finished their course but they still come to us when they have an information query and they know where we are. Carol-Ann Carol-Ann Regan Assistant Librarian The Library Musgrove Park Academy Musgrove Park Hospital Taunton TA1 5DA 01823 342433 [log in to unmask] This message is private and confidential. If you have received this message in error, please notify us and remove it from your system. Please note that the contents of this email may be subject to disclosure under the Freedom of Information Act 2000, subject to specified exemptions. >>> "Halfhide, Dorothy" <[log in to unmask]> 10/03/2008 16:32 >>> Hello I wonder if anyone’s library has experience of supporting those doing Support Services NVQs (for ward clerks, housekeepers or porters) at level 2 or level 3. Our first candidate arrived in the Library this afternoon, and we aren’t aware of any specific resources for her (though she likes the idea of being able to write things up on a PC which is out of the ward!) Thanks Dorothy Dorothy Halfhide MA (Hons) MA DipLib MCLIP Library Information Services Manager Peterborough & Stamford Hospitals NHS Foundation Trust Laxton Library PGMC Thorpe Road Peterborough PE3 6DA 01733 874662 Fax 01733 875848 “This message may contain legally privileged, confidential, commercial or patient information intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, please advise the sender and destroy all copies of the message as you would any other confidential waste (shredding or incineration for printed-copies, deletion for electronic copies). Please note that any dissemination, distribution or copying of this message is strictly prohibited.” This message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies. Please do not disclose copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it. Thank you for your co-operation.