We have had this request and
installed it locally in our labs without too much issue. We do not recall any
firewall issues, although something needed to be done to get it to work with an
authenticating proxy, but that is only in place on our staff VLANs. We do not
block outgoing packets as a rule. The need for administrator rights to install
the updates certainly got us at first but this has not come up again. I have
asked the particular team working on this if they have managed to work around
this but am awaiting a reply. We have not attempted a TS install. It seems a
good idea, especially to overcome the frequent updates.
Sorry I cannot be of more help
but hopefully it is useful to know that others have seen this request.
Ian
Dr Ian Bland, CEng, MIET
Systems Operation Manager
School of Systems Engineering
The University of Reading
PO Box 225
READING
RG6 6AY
0118 3788612 - ext 8612
From: Support issues for windows in UK HE &
FE [mailto:[log in to unmask]] On Behalf Of Charlie Mackworth
Sent: 08 February 2008 15:17
To: [log in to unmask]
Subject: [WINDOWS-UK] Installing and supporting SecondLife
I know there is a Jiscmail list for SecondLife but this
seems to be concerned with the e-Learning aspect rather than technical support,
so apologies for cross postings and all that…..
At Roehampton University we are now getting requests from
academics for SecondLife to be available in our computer training suites.
We are working on a virtual campus in SL but our main ISA
firewall blocks the ports which are needed for the application to work. So
unless a computer has the ISA client installed and configured it will not
successfully connect to the grid. We could then be in the ironic situation
where we have a virtual campus but only a select few computers from the real
campus will be able to access it.
Therefore I’m interested in how other Universities and
Colleges allow access to SL, if at all:
·
Anyone using a Terminal Server to run SL? We
tried this with Windows Server 2008 but ran into graphic card problems. A TS
session seems to use an emulated graphics card which isn’t supported.
·
Is the application installed locally and
firewall exceptions given to that computer or VLAN?
·
Is access granted to students in Halls of
Residence?
·
Any bandwidth problems encountered with allowing
a computer lab or Halls of Residence connection?
·
How is the issue with SL having almost
fortnightly updates resolved? If we install it now in a lab, in 3 weeks time it
won’t run unless an administrator installs the updated version.
·
Any other technical issues I’ve not
thought about.
Thanks in advance,
Charlie Mackworth
Head of IT User Services
IT and Media Services
Roehampton University
020 8392 3697
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