NEW COURSE: How to Motivate Your People Through Effective Staff Reviews, 1 April 2008, at Aslib in London Programme Features Increasingly, line managers are expected to carry out performance reviews of their staff. Effective performance reviews can lead to motivated staff and improved performance. Poor reviews have a negative effect and can lead to demotivated and unhappy teams. This course will give you the tools you need to carry out an effective review. The course takes a competency based approach to managing staff performance. The day will cover: - Performance management and the review process - The Big Picture - Understanding the competency approach: HAY evaluation criteria; HERA elements; Performance Criteria elements - Planning and preparation: Everything the reviewer needs to think about before, during and after the meeting; Everything the member of staff needs to prepare for their review meeting - Setting SMART objective to fit in with Organisational goals - Excellent tips and tools to ensure your reviews run smoothly and are effective - Making your review sessions motivational and focusing on the future performance of the member of staff - Understanding and using the skills of a good reviewer: Effective question structure; The funnel technique; SOARRR model - Handling difficult situations and types of people. On completing this course, you will be better equipped to: - motivate individuals to improve performance - deal with potential problem people and situations through effective reviews - enable your department to meet organisational goals Course fee: £230 plus VAT (£270.25) Aslib corporate members / £287.50 plus VAT (£337.81) Non members To book your place, please visit: http://www.aslib.com/training/2/12.html Nicole Adamides, ASLIB Training The Holywell Centre, 1 Phipp Street, London, EC2A 4PS Tel: 020 7613 3031 Fax: 020 7613 5080 www.aslib.com/training Email: [log in to unmask]