Dear Joelle,
Yes, this is a department where survey
returns are very high indeed. In fact, we don’t have much of a problem
with our return rates, but that is because we’re mainly an on-campus
institution (single campus) and one of my staff runs a very smart campaign of getting
students engaged. We had a 74% return on the NSS last year. But I take your
point.
I also firmly agree on your critique of
the NSS itself. I have real reservations about several of the questions, and in
particular the one along the lines of ‘As a result of the course, I feel
confident in tackling unfamiliar problems’. We have found that students
have a myriad of ways in which they interpret this….. More than that, I
have yet to find any learner who would not like more feedback if given the
opportunity to register that desire….
But that is an entirely different
discussion altogether!
Best wishes,
Gwen
From: Fanghanel,
Joelle [mailto:[log in to unmask]]
Sent: 16 January 2008 09:51
To: Gwen M. van der Velden;
[log in to unmask]
Subject: RE: NSS surveys/end of
year surveys
Thanks for this Gwen.
Does it mean that this department will ensure that ALL students (or as many as
possible) respond? I think one of the problems with the NSS survey (apart from
its crudeness- lack of nuances) is the response rate (and the representative
value of that response). Joelle
-----Original Message-----
From: Online forum for SEDA, the
Staff & Educational Development Association [mailto:[log in to unmask]] On Behalf Of Gwen M. van der Velden
Sent: 15 January 2008 22:10
To: [log in to unmask]
Subject: NSS surveys/end of year
surveys
Dear colleagues,
Today I received an interesting
request, which I would appreciate your thoughts on.
One of our departments is
considering using (part of) the NSS survey as an end of year survey throughout
an undergrad programme.
There is an interesting discussion
to be had about the desirability of that, and we’re having that
discussion too. But the question I wanted to
share with you, is whether taking such a survey repeatedly (three times over
three years) is likely to result in students marking ‘sharper’ i.e.
lower over time or not? Which influencing factors should we take into account?
Is anyone aware of any research on
this kind of thing? Or has anyone already done this in their own institution?
Just as a bit of background, this is
a department that takes the NSS and other surveys very seriously, and
communicates very well with students. Students will receive a response on how
the department is taking this feedback further, with due follow up etc. Where
in the worst case we might assume that students may mark more negatively over
time out of desperation because nobody seems to act, this is very unlikely to play
a role here…
Looking forward to your experiences
and comments!
Many thanks in advance,
Gwen van der
Velden
Director of
Learning and Teaching Enhancement
Learning and
Teaching Enhancement Office
BA2 7AY
tel 01225
383775