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Greetings: I stumbled upon this list serve through a mention in a blog posting about" Records management futurewatch" by Steve Bailey. I've been involved in records management in Canada for over 20 years and have recently taken on a new challenge with Research in Motion (the other RIM) to help them develop an enterprise-wide records management program. It is always good to get a different perspective on things, so I'm hoping to learn a lot from this listserv. Cheers, Irene Gelyk Records Management Research in Motion Limited Waterloo, ON, Canada