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One more comment that points up some of the difficulties. This discussion started with a message about a communication card and morphed into one about Web 2.0 and Records Management, without a change in the subject line. I wonder whether someone searching the list archive even later this year would be able to find the second part of the thread. Peter Emmerson Director Emmerson Consulting Limited Poplar House 5 School Street Witton-Le-Wear County Durham DL14 0AS Office 01388 488865 Mobile 07740 942682 This e-mail message is confidential and intended solely for the use of the addressee. If you are not the intended recipient any disclosure, copying, distribution or use of it is prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and delete it from your system. Emmerson Consulting Limited is registered in England No. 3607347. Registered Office: 140 Coniscliffe Road, Darlington, County Durham, DL3 7RT _____ From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Steve Bailey - JISC infoNet Sent: Tuesday, January 15, 2008 2:53 PM To: [log in to unmask] Subject: Re: At last - RM-compliant mobile communication? Might be worth remembering that both email and the web owed their origins to the ‘technogeeks’ in academia too, but it didn’t seem to stop them spreading rather further than that… Steve From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Peter Emmerson Sent: 15 January 2008 14:45 To: [log in to unmask] Subject: Re: At last - RM-compliant mobile communication? Without being drawn into the wider Web 2.0 discussion (I’m not a luddite but perhaps in a long career I’ve experienced too many ‘next best things’ not to be a little skeptical about the extent to which ‘organisations are being re-shaped by it’), Steve’s final example hardly clinches the argument. They may appear traditional organisations, but both the Church of England and The Royal Household have very savvy media relations and publicity machines and would be looking to use all possible delivery mechanisms and outlets for their respective messages, including YouTube. I suspect there are just as many technogeeks in those organisations as in any other – though there are, inevitably, probably more in academia than in most other sectors. It would be more interesting to know that they kept the records relating to the planning, creation and production process in a Web 2.0 environment, or indeed their ‘record copy’ of the final broadcast. Peter Emmerson Director Emmerson Consulting Limited Poplar House 5 School Street Witton-Le-Wear County Durham DL14 0AS Office 01388 488865 Mobile 07740 942682 This e-mail message is confidential and intended solely for the use of the addressee. If you are not the intended recipient any disclosure, copying, distribution or use of it is prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and delete it from your system. Emmerson Consulting Limited is registered in England No. 3607347. Registered Office: 140 Coniscliffe Road, Darlington, County Durham, DL3 7RT _____ From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Steve Bailey - JISC infoNet Sent: Tuesday, January 15, 2008 1:56 PM To: [log in to unmask] Subject: Re: At last - RM-compliant mobile communication? The problem is, it probably won’t make two hoots of difference whether we as records managers share the enthusiasm for web2.0 or not, the simple fact is that users do and we bury our heads in the sand at our peril. If records managers ruled the world (God, what a thought!) it might be different, but we have to acknowledge that when it comes to shaping the IT trends which are redefining our culture, society and economics (as well as our organisations) our opinions tend to count for virtually nothing. Saying we don’t approve and don’t endorse the technology might be one approach for us to take within our organisations, but pretty soon it is likely to be one that is soundly ignored by all and sundry. Organisations do not come more traditional than the Royal Household and the Church of England and if both of those saw fit to use YouTube last year for their respective Christmas broadcasts I think we can be fairy certain that these technologies are now well and truly beyond the ‘techno-geek’ phase and here to stay… List users interested in this subject might be interested to know that I have a book coming out in the summer: ‘Managing the crowd: rethinking records management for the Web2.0 world’ which explores these issues and the challenges it poses for records management in much more detail! Cheers Steve From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Gerry Dane Sent: 15 January 2008 13:38 To: [log in to unmask] Subject: Re: At last - RM-compliant mobile communication? Happy to play the luddite on this one. Don't share the general enthusiasm in respect of Web.2 and file storage heaven. "Tough luck it's inevitable"? Yes, probably and certainly there's a need to address it - but I want to see 'rules' and that seems to fly in the face of what Web.2 offers - and its main attraction. (ie - unrestricted freedom) No doubt rules will emerge retrospectively after something goes wrong. (they usually do) Don't ask me to speculate on what might go wrong (luddites don't have to) but once the imagination is given over to the ideas of Web.2 and Google storage, I find images from 'The Matrix' coming to mind!!! Gerry Newcastle University _____ From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Steve Bailey - JISC infoNet Sent: 15 January 2008 11:12 To: [log in to unmask] Subject: FW: At last - RM-compliant mobile communication? Jim, There may be truth in what you say for now, but I wonder how long this will remain the case? I suspect within the next 5 years or so the current limitations that you rightly point out will have disappeared and the advantages of online access to centrally held master copies will be seen to far outweigh the disadvantages. I always believe we should look at where the technology is likely to lead us in the near future, rather than feeling constrained by its current limitations. (its abit like a century ago saying ‘I’m sticking with my horse and cart, those automobile things are always breaking down and running out of fuel!!) Andy is also right to point out that concentrating on wireless dongles and cards is probably bit of a technological cul-de-sac. I think Andy is right and it will be the gradual but relentless spread of ‘commercial’ wifi services to public spaces that makes the real difference. As I mention in my SoA paper, the role of wireless cards will probably be restricted to those more remote ‘rural’ locations where commercial factors don’t make a wifi service viable – so they in effect fill a temporary and ever-reducing gap in coverage. Steve From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of J.S.M.Whitaker Sent: 15 January 2008 11:02 To: [log in to unmask] Subject: Re: At last - RM-compliant mobile communication? This may well be a convenient way of delivering wireless access (in addition to all the existing ways) but it would not, for me, replace having files available to me locally. The speed of wireless, never mind unreliability and unavailability in many parts of the country does not provide the service I am looking for. Regards Jim From: The UK Records Management mailing list [mailto:[log in to unmask]] On Behalf Of Rachel Hardiman Sent: Tuesday, January 15, 2008 9:57 AM To: [log in to unmask] Subject: At last - RM-compliant mobile communication? Hello all, I’ve just had the following gizmo brought to my attention by a Business Information Systems colleague. Despite its irredeemably tacky name, it looks incredibly useful – essentially, a USB stick that gives full broadband access from your laptop wherever you are (once you have mobile phone network coverage). http://www.carphonewarehouse.com/commerce/servlet/gben-server-PageServer?art icle=MAIN.UK.INTERNET.STATIC.USBMODEM Two RM implications struck me at once: (1) There is now absolutely no excuse for people working remotely to store data on hard drives or portable media devices, with all the data security and version control problems that attended those practices. Instead, organizational networks can be accessed directly through the broadband connection. No more ‘MI5 loses laptop with country’s entire defence network details in railway station café’ headlines! (2) The possibilities opened up for managing electronic records in developing countries or remote regions with little or no reliable IT or land-based communication infrastructure. Ubiquitous mobile broadband access could now be coupled with web-hosted applications and storage to facilitate robust systems for managing electronic business records with minimal resources. On the face of it, this is that rare thing in mobile communications technology over and beyond the basic ability to phone or text people – a truly useful development rather than a gimmick. But perhaps there are drawbacks I don’t know about. Has anyone out there actually used this device? Regards, Rachel. Rachel Hardiman Senior Research Assistant School of Computing, Engineering and Information Sciences Northumbria University Room 247 Pandon Building Camden Street Newcastle upon Tyne NE2 1XE Tel: 0191 243 7650 e-mail: [log in to unmask] ACerm Project: www.northumbria.ac.uk/acerm -- This message has been scanned for viruses and dangerous content by the NorMAN <http://www.mailscanner.info/> MailScanner Service and is believed to be clean. The NorMAN MailScanner Service is operated by Information Systems and Services, Newcastle University. -- This message has been scanned for viruses and dangerous content by the NorMAN <http://www.mailscanner.info/> MailScanner Service and is believed to be clean. The NorMAN MailScanner Service is operated by Information Systems and Services, Newcastle University. -- This message has been scanned for viruses and dangerous content by the NorMAN <http://www.mailscanner.info/> MailScanner Service and is believed to be clean. 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