Hi Sarah,

 

Here is one I received in duplicate this morning. By the way this has happened before in my experience, actually on a fairly regular basis, (once every 3 months or so).

 

Catriona

 

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Date:         Thu, 10 Jan 2008 13:51:48 +0000

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From:         Paul Hair <[log in to unmask]>

Subject: [OCC-HEALTH] IQMP

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From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Steele, SJ (Sarah)
Sent: 10 January 2008 15:07
To: [log in to unmask]
Subject: [OCC-HEALTH] Request for information

 

Dear members

Please excuse another message from the helpline, but I need your assistance if I am to diagnose the problem some of you have had with receiving duplicate postings. The test message I sent earlier didn't create any duplicates or any other information which would help me.

It would therefore, be very helpful if those people who are receiving second copies, could send me the header information contained within that second copy. To access this via Outlook, you need to open the message then go to 'View' and 'Options'. Please copy and paste into a reply to me, the full contents of the 'Internet Header' box.

Also, I believe that when some members have posted to the list, they have had a message to say that it has been rejected because it has already been distributed.  I'd like the headers from that rejection message too please, if it can be supplied.

Thank you for your time.

Regards

Sarah

JISCmail Helpline
www.jiscmail.ac.uk

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