JISCMail - OCC-HEALTH Archives

I have had problems like this and you will need to explain that if you can't get any back up info from his GP then you only have the info he has given you and HR and the decision re: on calls will be made by HR and not OH. This usually makes the client change their minds and give further consent. There may be some other reason for him not wishing to do on calls that he has not confided with his GP and this is some thing you will need to find out. Good Luck

On Jan 2, 2008 3:44 PM, Tracy Bluestone <[log in to unmask]> wrote:

I am having an interesting day!
I am dealing with a client who is know to be quite difficult.
This client basically does not wish to do on call, and had consented to me
writing to thier GP for further info. This client has now withdrawn their
consent.
I am offering them another appointment to come in and discuss where to go
from here. This is the first time in 10 years of OH this has happened to
me - new experiences already for 2008. Has anyone else had this happen, if
so, how did you deal with it?
any advice is gratefully accepted.
Tracy Bluestone

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