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Apologies for Cross Posting The following courses will take place in March 2008 as part of the NoWAL General Programme of Training. For further information see http://www.nowal.ac.uk/general_programme.php The NoWAL programme of staff training and development offers extensive opportunities for professional and personal development. The main aim of the programme is to support and develop the abilities required of library and related staff to deliver existing and future services to users. --------------------------------------------------------- 07/03/2008 Archives and the Archives Hub - NEW for 2008 10.30-12.30 MMU, All Saints Lecture Theatre, All Saints Library, Manchester Tutors Lisa Jeskins & Jane Stevenson http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=21 Aim This course provides a basic introduction to what archives are, how to find and use archival sources and how to use the Archives Hub to locate relevant archives for research. Objectives By the end of the session participants will be able to: Demonstrate an understanding of what archives are Explain how archives are organised and described Appreciate the value of archives for research Search for archives from a range of sources Use the Archives Hub to locate primary source material for researchers Who Should Attend? This is a basic introductory course aimed at staff working in libraries and information services who would like to increase their understanding of archives and be able support researchers in locating primary source materials. Prices NoWAL Members: £5 External Delegates: £15 Book a place on this course http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=21 --------------------------------------------------------- 12/03/2008 Dealing with difficult situations 10:00 - 13:00 Lancaster University - Room B17, The Library, Lancaster Tutor: Rachel Beckett http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=20 Aim: To provide participants with effective strategies for dealing with difficult situations in libraries Objectives: By the end of the session participants will be able to: Identify factors which cause difficult behaviour Outline conflict management styles Describe a range of strategies for dealing assertively with difficult situations Who Should Attend? All staff who deal with customers in a front line capacity. You will need to have attended the Customer Service Skills course in order to book a place at this event. Comments from previous attendees"Interesting dissection of what causes difficult behaviour." "Course was very well presented and helped me think about developing assertive behaviour in order to deal with a range of situations." "Very informative as library orientated and delivered by a trainer working within a library environment." Prices NoWAL members - £37.50 Externals - £50 Book a place on this course http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=20 --------------------------------------------------------- 19/03/2008 Stepping out of the comfort zone: for staff who need support in career/life planning 13:30 - 16:30 University of Central Lancashire - Room 103, UCLan Site Library, Preston Facilitator Deborah Dalley http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=14 "What would you attempt to do if you knew you would not fail?" Robert Schuller This seminar is aimed at staff who have reached a point in their careers where they have achieved many of the things they originally set out to. The challenge is now to look at what to do next. For some people this might mean aspiring to a role they have not previously considered, for others it might mean staying where are but putting measures in place to ensure that they continue to learn and grow in their role. Alternatively it might be time for a complete rethink involving a change in direction or focus. The session is a small facilitated discussion session for staff in the above position based around the following 4 questions. * What is my vision for the perfect life? * What motivates me to work? * How closely does my current life match the vision and what am I doing to realise it? * What do I need to do next? At the end of the session the attendees should be in a position to start formulating answers to these questions. There are no set outcomes as to what staff will take away from this session as it will be personal to each attendee. Comments from previous attendees "I thought it was really useful and thought-provoking on a number of levels." "... it was good to be with people who were in a similar situation - all wondering what we're doing and where we're going!" "I found the exercises really useful to help clarify my thinking. It was obvious that most of the things I want in life are pretty much attainable with some adjustments to my lifestyle." Prices NoWAL Members: £55 External Delegates: £75 Book a place on this seminar* http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=14 *Maximum number of attendees: 8 (Only 1 delegate per institution will be accepted, if more than one delegate from an institution books on the session then they will be held on a reserve list and contacted if further sessions take place) --------------------------------------------------------- To see the full programme for Spring/Summer 2008 go to http://www.nowal.ac.uk/general_programme.php Booking information is available at http://www.nowal.ac.uk/training_and_development.php?page_id=3 If you have any questions please do not hesitate to contact me. Gil Young NoWAL Support Officer NoWAL: Widening access to library resources and improving learning and information support services through innovation, influence and partnership. Minshull House 47-49 Chorlton Street Manchester M1 3FY 0161 247 6021 "Before acting on this email or opening any attachments you should read the Manchester Metropolitan University's email disclaimer available on its website http://www.mmu.ac.uk/emaildisclaimer "