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Hello
We are in the process of redesigning our school booking
procedure. Currently our booking administrator takes bookings over the phone,
puts all the details onto a confirmation form which is then sent out to the
school. Ideally we would like to put more of the onus on the school to fill in
the details and so reduce the amount of time our administrator spends on the
phone. Our initial thoughts are to take a provisional booking over the phone
and then send out a form for the school to fill in and return. Once this form
has been returned we would send a confirmation e-mail to the school as sending
out another form via the post would double our postal costs. How do other
museums take school bookings and does it work efficiently?
I would be happy to collate responses and circulate if
others are interested.
Many thanks
Laura
Laura Travis
Schools Learning
Coordinator
Sheffield
Galleries & Museums Trust
Western Bank
Tel:
0114 278 2657
Fax: 0114
278 2727
e-mail:
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web-site: www.sheffieldgalleries.org.uk
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Registered Office: Riverside East, 2
Millsands,
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