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Hello fellow Blackboarders......... Can I ask what steps you take to get close to 24 x 7 x 365 reliable access to Blackboard for your students? Do you have duplicate mirrored sytems? Do you have dedicated f/t technical staff working at the most fundamental level on server maintenance? What do you do if the system goes down outside normal working hours? -- Regards Mark Mark Gamble Head of e-Learning Learning Technology University of Bedfordshire Tel (+44)1582 489260 Fax (+44)1582 489259 Mob 07720 068605 Int ext 2260 / 6360 (mobex)