 |
 |
READER DEVELOPMENT FOR CHILDREN AND YOUNG PEOPLE 7 FEBRUARY 2008, LONDON There's no such thing as a reluctant reader, only children for whom adults have not found the right book. Understand what motivates children to read on this one-day course. PROGRAMME HIGHLIGHTS * Attitudes to reading * Practical methods for encouraging reading * Using library resources CLICK HERE FOR FULL DETAILS OR TO MAKE A PROVISIONAL BOOKING <http://www.cilip.org.uk/training/training/2008/tl/Readerdevelopmentforc hildrenandyoungpeople.htm> MANAGING THE SCHOOL LIBRARY - NEW COURSE 12 FEBRUARY 2008, LONDON Do you run a school library but do not have a formal qualification? This new one-day course will provide the skills, knowledge and competencies needed to make your school library effective. PROGRAMME HIGHLIGHTS * Organising a school library * School curriculum * Using the Internet for learning CLICK HERE FOR FULL DETAILS OR TO MAKE A PROVISIONAL BOOKING <http://www.cilip.org.uk/training/training/2008/libinfo/managingtheschoo llibrary.htm> CUSTOMER RELATIONSHIP MANAGEMENT FOR THE ACADEMIC LIBRARY SECTOR 28 FEBRUARY 2008, LONDON Satisfy the needs and demands of your customers and learn how to understand and anticipate their behaviours through customer relationship management (CRM). Learn all about CRM and the benefits and challenges it brings on this one-day course. PROGRAMME HIGHLIGHTS * Managing the customer life cycle * CRM trend analysis, segmentation and profiling * CRM benefits and challenges CLICK HERE FOR FULL DETAILS OR TO MAKE A PROVISIONAL BOOKING <http://www.cilip.org.uk/training/training/2008/mp/customerrelationshipm anagementintheacademiclibrarysector.htm> CLICK HERE TO VIEW ALL CILIP COURSES BY MONTH <http://www.cilip.org.uk/training/training/browse2008coursesbymonth.htm> Message sent by: Cara Watson Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our web pages at: www.cilip.org.uk/training