like my PCT which is also on our backs about access (despite us being excellent in all other areas), the consumer groups are long on tilting at doctors but short on useful suggestions. bit like GPs actually!

> Date: Mon, 10 Dec 2007 12:09:11 +0000
> From: [log in to unmask]
> Subject: Re: Here we go again!
> To: [log in to unmask]
>
> On 10/12/2007, Paul Bromley <[log in to unmask]> wrote:
> > http://www.dailyexpress.co.uk/posts/view/27848
>
> ===
> John Lister, of the NHS pressure group Health Emergency, said: "Many
> local GPs work very hard, and no doubt they do face challenges, but
> complaints like this send out mixed messages – are they heroes or
> villains?"
> ===
>
> So it's a cultural thing. If you work hard you are a hero, if you
> complain you are a villain. But then...
>
> ===
> Patients' Association head of special projects Vanessa Bourne said:
> "If they are complaining about the culture in their workplace, then
> they have to lead from the front and change that culture."
> ===
>
> A spot of dissonance here, Shirley?
>
> --
> Michael Leuty
> Nottingham, UK

---

Get closer to the jungle… I'm a Celebrity Get Me Out Of Here!