Our Assistant Exams Officer has emailed Andy Shilton and has had an email back. Whether he will follow up our concerns I don’t know. Please see below for our email and his response. Hope others will follow.

Regards

Jake Meechan

Exams Manager

Guildford College of F & HE

 

From: andy shilton [mailto:[log in to unmask]]
Sent: 04 December 2007 15:20
To: Carole Perry
Subject: RE: New documentation

 

Hi Carole

 

In fact – though it may surprise you from the tone of your mail – this is the first sight of the problem…

 

So if you don’t mind I will ring you later to understand exactly what the problem is …

 

Cheers

 

Andy

 

 

 

From: Carole Perry [mailto:[log in to unmask]]
Sent: 04 December 2007 14:38
To: andy shilton
Subject: New documentation

 

Hi Andy

 

I’m sure your ‘inbox’ is bursting at it’s seams with complaints regarding the new system of documentation carefully devised by C & G.  My contribution I’m afraid will be in the same vain as many others, I’m sure.  The word ‘stupefying’ springs to mind, as to how you could have got is so wrong.  My C & G post now reaches me via our Finance department, a new route which results in a couple of days delay.  Upon opening a feeling of déjà vu overwhelms me as I receive both old and new documentation of the same content in separate posts, the lack of invoices and certificates is now causing some concern.  The order confirmation passes from the envelope somewhat fleetingly before my eyes and into the bin (it does make me slightly nervous doing this) I do understand there are ‘teething’ troubles with all new systems and that in the future we will have to be print off if a hard copy if required but, I felt I should add my voice to the many, in the hope that in the future, the administrators who have to deal with these ‘prized’ ideas might be consulted beforehand!!  

 

Yours sincerely  

 

Carole Perry

Assistant Exams Officer

Guildford College 064450  

 

 

 

 

Hi Chris try sending your letter to Andy Shilton and see what happens

 

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Chris Talbot
Sent: 04 December 2007 13:54
To: [log in to unmask]
Subject: Re: City and Guilds

I have already been in touch with the  C&G West Midlands Regional

office  wrote them a lengthy letter with examples of what we

were receiving

 

and have sent an email to:

[log in to unmask]

 

also faxed Customer Relations Team in London

 

Nothing, no response received to date though !

 

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Graham, Sally
Sent: 04 December 2007 13:46
To: [log in to unmask]
Subject: Re: City and Guilds

Hi everyone then we need to tell someone at City & Guilds does anyone know Andy Shiltons email address - we should let them know as they are the ones who instigated the change

I will have a scout round and see if I can find an email address for him

Thanks

Sally

 

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Chris Talbot
Sent: 04 December 2007 13:17
To: [log in to unmask]
Subject: City and Guilds

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This email is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent thoseof Telford College of Arts & Technology. If you are not the intended recipient, be advised that you have received this email in error and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you have received this email in error please notify the Telford College of Arts & Technology I.T. Helpdesk by telephone on 44 (0)1952 642284. Any files attached to this e-mail will have been checked with virus software before transmission.  However, you should carry out your own virus check before opening any attachment.  Telford College of Arts & Technology accepts no liability for any loss or damage, which may be caused by software viruses.