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Hi Richard,
 
there is a log file of emails sent from Blackboard, which on our Unix
system is /usr/local/blackboard/logs/email.log.
 
This shows date, time, staff sender email address, subject, and all the
recipient addresses in the BCC field - which explains why they aren't
visible in Outlook. There are privacy reasons for not wanting to
disclose personal email addresses to everyone, in addition to avoiding
clutter in the mail header as there could be hundreds of recipients per
message.
 
If you do log rotation you may want to check that you keep sufficient
historical copies of this file.
 
Anthony
 
 
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]]On Behalf Of Richard Hall
Sent: 11 December 2007 17:38
To: [log in to unmask]
Subject: e-mail through blackboard



Folks,

When a member of staff sends an e-mail to Blackboard, and gets a copy
sent to their Outlook mailbox, they do not get a list of recipients for
that e-mail. They can take a screen dump, or a printout of the receipt
they get in Blackboard, which includes the list of names, but this is
either a faff or an unreliable way in which to manage this data.

Clearly, it is important that staff are able to clarify (for instance,
at an appeal board), who exactly received a communication sent through
Blackboard. How do you manage this issue? Do you implement another
technical solution? Or do you have a procedural approach, which does the
trick?

Best wishes, 

Richard. 

Dr Richard Hall,
e-Learning Co-ordinator,
Quality Improvement Team,
Department of Academic Quality,
De Montfort University,
Leicester.
LE1 9BH. 

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