Here's the error, I have sent this to LO and BB, this error is coming up before the upgrade, I don't want to upgrade and find lots of broken links. Error (ID: 70AECE15E918F5F8535F14682E5A76A1) There was a problem processing your request (details <http://online.tvu.ac.uk/webapps/lobj-journal-bb_bb60/wiki_home/Handler/ course/loi-journal/1195471548573-1462290919-1517926101/8cf04a9734132302f 96da8e113e80ce5?cmd=GetPage##> ). javax.servlet.jsp.JspException at org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString( ImportSupport.java:306) at org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(Impor tSupport.java:161) at org.apache.jsp.pageLayout_jsp._jspx_meth_c_import_1(pageLayout_jsp.java: 1517) at org.apache.jsp.pageLayout_jsp._jspx_meth_c_otherwise_0(pageLayout_jsp.ja va:517) at org.apache.jsp.pageLayout_jsp._jspx_meth_c_choose_0(pageLayout_jsp.java: 334) at org.apache.jsp.pageLayout_jsp._jspService(pageLayout_jsp.java:68) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.ja va:324) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at sun.reflect.GeneratedMethodAccessor93.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:157) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatc her.java:704) at org.apache.catalina.core.ApplicationDispatcher.processRequest(Applicatio nDispatcher.java:474) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDisp atcher.java:409) at org.apache.catalina.core.ApplicationDispatcher.access$000(ApplicationDis patcher.java:71) at org.apache.catalina.core.ApplicationDispatcher$PrivilegedForward.run(App licationDispatcher.java:86) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispat cher.java:304) at com.learningobjects.ui.html.PageLayout.display(PageLayout.java:256) at com.learningobjects.wiki.servlet.Handler.readPages(Handler.java:1545) at com.learningobjects.wiki.servlet.Handler.getPage(Handler.java:892) at com.learningobjects.wiki.servlet.Handler.doGet(Handler.java:420) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at com.learningobjects.servlet.bb.BbContextHttpServlet.service(BbContextHtt pServlet.java:33) at com.learningobjects.wiki.servlet.Handler.service(Handler.java:312) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at sun.reflect.GeneratedMethodAccessor93.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:157) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at com.learningobjects.access.AccessControlFilter.doFilter(AccessControlFil ter.java:74) at sun.reflect.GeneratedMethodAccessor185.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:213) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:183) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at com.learningobjects.util.bb.web.BbContextFilter.doFilter(BbContextFilter .java:36) at sun.reflect.GeneratedMethodAccessor183.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:213) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:183) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at com.learningobjects.servlet.CharacterSetTranslatingFilter.doFilter(Chara cterSetTranslatingFilter.java:92) at sun.reflect.GeneratedMethodAccessor182.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:213) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:183) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at blackboard.platform.servlet.ContentTypeFilter.doFilter(ContentTypeFilter .java:56) at sun.reflect.GeneratedMethodAccessor161.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:213) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:183) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at blackboard.platform.servlet.RequestSessionFilter.handleRequest(RequestSe ssionFilter.java:278) at blackboard.platform.servlet.RequestSessionFilter.doFilter(RequestSession Filter.java:117) at sun.reflect.GeneratedMethodAccessor160.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:239) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:500) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:268) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.jav a:213) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:183) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFi lterChain.java:50) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterC hain.java:140) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:136) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv e.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveCo ntext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:5 20) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardCon textValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv e.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveCo ntext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:5 20) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java :137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveCo ntext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java :118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveCo ntext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:5 20) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve. java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveCo ntext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:5 20) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java: 675) at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool .java:683) at java.lang.Thread.run(Thread.java:534) Please report this problem (including the ID above) to the Learning Objects support team at [log in to unmask] Try to include as much relevant information as you can: * What you were doing at the time the problem occurred. * Whether the problem is reproducible, intermittent or constant. * Your Blackboard version and environment (OS, load balanced, etc.) and whether there have been any recent changes (migration, etc.). * Your browser type and version. Please also include a copy of the building block logs: * System Admin > Manage Journal LX > Download Logs Click OK to go back and try again. Najib Maan TVU Online (Blackboard) Administrator Learning Resource Centre Slough Campus 01753 697832 (8057832) [log in to unmask] <mailto:[log in to unmask]> [log in to unmask] <mailto:[log in to unmask]> For help with Blackboard we have designed a complete website at http://www.tvu.ac.uk/blackboard/index.html <http://www.tvu.ac.uk/blackboard/index.html> here staff and students will find help guides on a whole range of Blackboard related topics. These topics include: How to login - http://www.tvu.ac.uk/blackboard/student_info/logging_on.htm <http://www.tvu.ac.uk/blackboard/student_info/logging_on.htm> http://www.tvu.ac.uk/blackboard/staff_info/logging_on.htm <http://www.tvu.ac.uk/blackboard/staff_info/logging_on.htm> Change password - http://www.tvu.ac.uk/blackboard/student_info/change_password.htm <http://www.tvu.ac.uk/blackboard/student_info/change_password.htm> http://www.tvu.ac.uk/blackboard/staff_info/change_password_staff.htm <http://www.tvu.ac.uk/blackboard/staff_info/change_password_staff.htm> Forgot password - http://www.tvu.ac.uk/blackboard/student_info/forgot_password.htm <http://www.tvu.ac.uk/blackboard/student_info/forgot_password.htm> http://www.tvu.ac.uk/blackboard/staff_info/forgot_password_staff.htm <http://www.tvu.ac.uk/blackboard/staff_info/forgot_password_staff.htm> For staff : How student enrollment to Blackboard works. How to request modules they want to teach using Blackboard. How to remove modules from Blackboard after staff have finished. all guides found at http://www.tvu.ac.uk/blackboard/staff_info/modules.htm#qu1 <http://www.tvu.ac.uk/blackboard/staff_info/modules.htm#qu1> _____ From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Nigel Robertson Sent: 13 December 2007 15:17 To: [log in to unmask] Subject: Re: Journal LX Hi Najib This isn't the same as a Course level blog and links to it shouldn't be affected by any upgrade. What error are you getting and is this before or after a BB or LO upgrade? Best wishes Nigel Nigel Robertson Learning Technology Team University of Bradford <http://www.bradford.ac.uk/external/> JB Priestley Library Bradford, BD7 1DP. e: [log in to unmask] t: +44 (0)1274 236741 Najib Maan wrote: Thanks Kate, Could you pass this info onto Andy Turner from TVU who is also at the conference at Durham. I am still a bit puzzled, what we have done here in one particular case where we are getting an error is slightly differ to the route Nigel shows is that we have created a menu item called Reflective Blog and then in this item we have added a blog (rather than tool) from the drop down list. Same thing? So now if we upgrade what do we need to do? Do we still re establish the link somehow? Najib Maan TVU Online (Blackboard) Administrator Learning Resource Centre Slough Campus 01753 697832 (8057832) [log in to unmask] [log in to unmask] -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Boardman, Kate Sent: 13 December 2007 14:23 To: [log in to unmask] Subject: Re: Journal LX Hi Najib - this is right - it's been frustrating for us having to recreate the menu items when we've upgraded. However, I have a db query that identifies which modules have LX tools on menu, what menu position and the name link, so we can recreate the links for staff after an upgrade. Also, we are promised by LX that after the latest version this will no longer apply (we've been complaining about it) but I'm here in Durham and Zahara is here with the LX team so I'll check that is still the case. Kate -------------------------- Kate Boardman Head of E-learning Centre for Learning & Quality Enhancement University of Teesside Middlesbrough TS1 3BA tel: +44 (0) 1642 384593 [log in to unmask] ________________________________ From: Blackboard/Courseinfo userslist on behalf of Nigel Robertson Sent: Thu 13/12/2007 13:02 To: [log in to unmask] Subject: Re: [BLACKBOARD-USERGROUP] Journal LX Hi Najib If you have a course level blog with a direct link on the course menu (created through Modify Course Menu > Add Tool > Add Blog / Journal) then this direct link will disappear. At that point, the blog is still available via the Course Tools menu. To get the direct link back, instructors just need to add the link to their Course Menu again (as above). Best wishes Nigel Nigel Robertson Learning Technology Team University of Bradford <http://www.bradford.ac.uk/external/> <http://www.bradford.ac.uk/external/> JB Priestley Library Bradford, BD7 1DP. e: [log in to unmask] t: +44 (0)1274 236741 Najib Maan wrote: Hi, We are using BB 6.3 and are experiencing a problem with Campus Pack blogs, staff member set up a blog which is now giving n error. We escalated this to BB support who advised to upgrade Journal LX. We are using Jounal LX 2.7.13 and will be up gradring to 2.7.16.7984 Reading the upgrade (upgrade to ver 2.8x) guide by Learning objects there is a paragraph which says: * All Journal LX content remains in the system during an upgrade. There is no need to do anything to any Journal sites or their content. * If a link to the Journal LX tool existed in the course menu prior to upgrade, the link must be re-created after upgrade. The content that existed in the tool prior to upgrade will be accessible after re-creating the link I just wanted some guide on what link is being talked about? Any help welcome. Najib Maan TVU Online (Blackboard) Administrator Learning Resource Centre Slough Campus 01753 697832 (8057832) [log in to unmask] <mailto:[log in to unmask]> <mailto:[log in to unmask]> [log in to unmask] <mailto:[log in to unmask]> <mailto:[log in to unmask]> For help with Blackboard we have designed a complete website at http://www.tvu.ac.uk/blackboard/index.html <http://www.tvu.ac.uk/blackboard/index.html> <http://www.tvu.ac.uk/blackboard/index.html> here staff and students will find help guides on a whole range of Blackboard related topics. These topics include: How to login - http://www.tvu.ac.uk/blackboard/student_info/logging_on.htm <http://www.tvu.ac.uk/blackboard/student_info/logging_on.htm> <http://www.tvu.ac.uk/blackboard/student_info/logging_on.htm> (for students) http://www.tvu.ac.uk/blackboard/staff_info/logging_on.htm <http://www.tvu.ac.uk/blackboard/staff_info/logging_on.htm> <http://www.tvu.ac.uk/blackboard/staff_info/logging_on.htm> (for staff) Change password - http://www.tvu.ac.uk/blackboard/student_info/change_password.htm <http://www.tvu.ac.uk/blackboard/student_info/change_password.htm> <http://www.tvu.ac.uk/blackboard/student_info/change_password.htm> http://www.tvu.ac.uk/blackboard/staff_info/change_password_staff.htm <http://www.tvu.ac.uk/blackboard/staff_info/change_password_staff.htm> <http://www.tvu.ac.uk/blackboard/staff_info/change_password_staff.htm> Forgot password - http://www.tvu.ac.uk/blackboard/student_info/forgot_password.htm <http://www.tvu.ac.uk/blackboard/student_info/forgot_password.htm> <http://www.tvu.ac.uk/blackboard/student_info/forgot_password.htm> http://www.tvu.ac.uk/blackboard/staff_info/forgot_password_staff.htm <http://www.tvu.ac.uk/blackboard/staff_info/forgot_password_staff.htm> <http://www.tvu.ac.uk/blackboard/staff_info/forgot_password_staff.htm> For staff : How student enrollment to Blackboard works. How to request modules they want to teach using Blackboard. How to remove modules from Blackboard after staff have finished. at http://www.tvu.ac.uk/blackboard/staff_info/modules.htm#qu1 <http://www.tvu.ac.uk/blackboard/staff_info/modules.htm#qu1> <http://www.tvu.ac.uk/blackboard/staff_info/modules.htm#qu1>