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Tim
Thanks for this. 

Are you saying that in your view, if done in an office context, a person 
would be unlikely to argue 'personal use' even if it was advice to them as 
an individual?

btw in this particular context, the person was asked 'do you mind if I 
record this' (and was taking notes on a sheet of paper at the time) and was 
told that would be fine.

btw Charles has also raised the issue, which I can imagine would apply in 
some instances (but not this particular one where the words were 
professional advice given in their professional capacity as an employee to 
another employee), that spoken words can be copyright.

Kind regards, Kathryn

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