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...What this means--and here I am suggesting that you may be asking the wrong question-- is that even if you identify all the 'reasons' why 'stuff may not be accessible', you might not be any nearer making them so. (David) Thanks everyone for your thoughts - it is great to get more perspectives on this:-). Concerning the above I'm not really after the reasons as such - my thought was just that if I had a better understanding of the reasons, I could put my effort "in the right place" - i.e if one looks at methods or improving methods to try to "build accessibility" into the development process - what kind of changes would have the largest payoff....? And one such thing may be awareness of the problems of course - at my department the design students have a short course on this (the engineering students too, but for them it is not compulsory), which makes us hope for improvement on this point in the long run:-) Best wishes! /Charlotte Charlotte Magnusson, Assistant Professor Certec, Division of Rehabilitation Engineering Research Department of Design Sciences Lund University Sweden tel. +46 46 222 4097 fax. +46 46 222 4431