Hi Liz It was me will clarify when I get a minute. Heather Heather Blundell Mental Health Coordinator University of Chester 01244 511056 or 511059 >>> Heather Griffiths <[log in to unmask]> 11/09/2007 13:00 >>> I didnt ask this question. Heather ________________________________ From: Discussion list for disabled students and their support staff. on behalf of Liz Thompson Sent: Tue 11/09/2007 12:33 To: [log in to unmask] Subject: Re: Disability Adviser, Officer Contact Time Dear Heather Your question is unclear to me. I am not a tutor who has teaching hours - in addition to interviews with students I have phone calls and email conversations with them. I also have conversations with tutors, funding authorities and others on their behalf. What do you mean by contact time? I would differentiate between casework, which is any action on behalf of students and other tasks / team meetings etc. On that basis, casework is about 90% of my time. Regards Liz PS why do you need to know. Liz Thompson Learning Support Officer Student Services University of Brighton Room 2, Manor House Moulsecoomb Place Brighton BN2 4GA If the content of this email concerns disabled students, please bear in mind that it may be confidential and that psychological or medical information in particular may be very sensitive. Please check with the Disability & Dyslexia Service first if you need to pass the information to colleagues within the University, unless we have already asked you to do so. Recommendations made for the support of a student are unlikely to be confidential, but the reasons for those recommendations may be so. -----Original Message----- From: Discussion list for disabled students and their support staff. [mailto:[log in to unmask]] On Behalf Of Heather Blundell Sent: 10 September 2007 14:24 To: [log in to unmask] Subject: Disability Adviser, Officer Contact Time Dear All I am trying to find out best practice with regard to student contact time. How many hours do Disability Advisers, Officers spend with students each week? Thanks. Heather