Dear colleagues, Our commitment to becoming a learning institution points to a greater openness and better communication, primarily with our peers, about what we have learned from our exhibitions and programmes evaluation and how we have used this knowledge. For those reasons some of the most recent visitor studies reports are now on the Natural History Museum website, under the 'about us' section http://www.nhm.ac.uk/about-us/visitor-research/index.html. I hope you find them useful, Gina G-Gina Koutsika Audience Advocate The Natural History Museum Cromwell Road London SW7 5BD Tel: ++44 (0)20 79426037 Email: [log in to unmask] http://www.nhm.ac.uk/