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MOVING INTO MANAGEMENT 9 October 2007, London Using accelerated learning techniques, this course covers managing staff in the context of rapidly changing circumstances, achieving results through motivation, communication and delegation, practical ways to deal with difficult situations, and managing our own professional and personal development. BENEFITS OF ATTENDING By the end of the event participants will have: · identified and explored the developing role of managers in information and library services · explored the key elements of managing staff in the context of rapidly changing circumstances · exchanged ideas and expertise · started to prepare an action plan WHO SHOULD ATTEND? Those who have recently been appointed or promoted into a management position, those aspiring to be a manager, those who have been managing for some time but would like a refresher. COURSE LEADER: BERYL MORRIS Beryl is the Director of Hudson Rivers, which is a management and training consultancy that helps organisations to improve their performance through training and development of their staff. Beryl has worked at a senior level in higher education, local government and industry. PREVIOUS PARTICIPANT'S FEEDBACK: "One of the best training courses I have ever been on...motivated me as well as giving me ideas of how to motivate the team I work with." PROGRAMME 9.15 Registration and coffee 9.45 Welcome and introduction 10.00 Moving into management What it means and why it matters 10.30 Maintaining a balance A brief introduction to management models, skills and styles 11.15 Coffee 11.30 Management matters 1: motivation and communication Practical work on motivation Motivation exercise Communication and listening skills Making meetings with staff as effective as possible 1.00 Lunch 1.45 Management matters 2: delegation Practical work on delegation Case studies on delegating to staff in different and difficult circumstances Exploring a model of delegation 3.00 Tea 3.15 Management matters 3: managing ourselves New to management: making the most of your first 3 months Keeping our own skills and confidence up to date 4.30 Action planning session 5.00 Close PLACES ARE LIMITED TO: 20 FEES: CILIP personal members: £170 plus VAT £199.75 CILIP institutional members: £205 plus VAT £240.88 Non members: £240 plus VAT £282.00 CILIP unwaged: £25 plus VAT £29.38 HOW TO BOOK: TO MAKE A CONFIRMED BOOKING: Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE TO PROVISIONALLY BOOK A PLACE: To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2007/md/movingintomanagement.htm (Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.) BOOKING FORM: I would like to book a confirmed place on MOVING INTO MANAGEMENT, 9 October 2007, London Title: ____________ First name: _________________ Surname: ____________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Email address: ________________________________ Tel___________________ Fax: __________________ Are you a CILIP member? YES __ NO __ Personal* __ Institutional __ Student** __ Unwaged __ * If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. ** The Student rate applies to personal payers only - but not if organisations are paying the fee CILIP membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ PAYMENT OF FEE: Option 1: __ Please send an invoice (Your payment will be due within 30 days of the invoice date). Please give invoice name and address if different from above: Invoice Name________________________________________ Invoice Address_______________________________________ _____________________________________Postcode_________ Option 2: __ I will be sending a cheque (payable to CILIP) for £_______________ Please tick here if you require a receipt: __ Option 3: __ Please debit £_________ to my credit card Credit card details: Name of cardholder:_______________________ Card no: __________________________________ Security code: _ _ _ Address the card is registered to _____________________________________________________________________ _____________________________________________________________________ Expiry date: _________________________________ Signature: ___________________________________ PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due. CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Institute may from time to time wish to send you information about other services or products it provides. CILIP reserves the right to alter details or to cancel this event should the need arise. CILIP has provision for those in wheelchairs. Induction loops are also available. CILIP, The Chartered Institute of Library & Information Professionals Registered Charity no. 313014 Message sent by: Cara Watson Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our web pages at: www.cilip.org.uk/training